Coughlin GM of Marysville Service

Mechanic in Marysville, OH

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About This Shop

Proudly serving drivers in Marysville, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:30 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.

Expertise & Specialties

General MaintenanceDiagnostics

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Google Reviews

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Christopher Will3 months ago

★★★★★

This is a customer service review. When will I learn my lesson with this place. Told twice by customer service rep that the chile would be ready for pick up same day. 5:30pm comes along and call for an update, leave a message, no response. Call the next morning and was told I would be called back in a few minute, a hour later I have to call back. No apologies, just assigns blame to the repair tech. I’m not upset that it took 2 days (even though this was for an oil change and replace a $40 hood sensor), I’m upset that I was not communicated with. Not my first time with poor/no communication.

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Michelle Lynna year ago

★★★★★

Oil changed on Friday. all of my oil on my garage floor Monday morning when I went to leave for work. Took it back in, NO apologies were given. Reason given-there were 2 gaskets left on. Well I didn’t put one there.. apparently your mechanic didn’t know what he/she was doing. Over an hour to correct the problem they caused, late for work, and zero care because sitting at your desk and vaping are more important than everything else. The following day (Saturday) my husband has oil changed, because I was clueless my oil was on the garage floor. Today he stopped at the Chevy dealership on Sawmill to have his tire checked. Of course they look over entire truck. Asked where he had an oil change because the filter is either old or not put on the truck properly 😡 we’re done with the Marysville location! They emailed me a survey, I tried to fill it out, it came back saying the link was expired or I had already taken the survey. BS I clicked on it immediately to complete it, no way it was expired. I then emailed them directly to let them know of the issues and never received a response. Yet they call, email, text 5-8 times a day from the sales department.

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Joe Carpenter2 years ago

★★★★★

Always a good experience in the parts department. If that engine falls in my trunk, I wouldn't complain lol.

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Craig Conley3 years ago

★★★★★

I have to say this is the worst service department I have ever dealt with. First off the prices are so off base compared to every other repair shop. The people working the front are rude and seem like they hate their job. Had my car on a two week parts order to fix and after calling in myself after two weeks I was told "we can't get the part and can't fix your car". Was told to look for another alternative or sell the car. Can't sell the car if I have a major issue that wil hurt the value. Even if I buy another Chrysler will drive out of town to have it fixed. This place is the worst.

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Ryan H11 months ago

★★★★★

Poor communication! Once you drop off your vehicle, good luck getting an update. Called several times and text no response.

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Shop address

15801 US-36, Marysville, OH 43040, USA

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Business HoursOpen Now

Monday7:30 AM – 6:00 PM

Tuesday7:30 AM – 6:00 PM

Wednesday7:30 AM – 6:00 PM

4.6

Proudly serving drivers in Marysville, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 9:00 AM – 5:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.

General MaintenanceDiagnostics

Marysville

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Proudly serving drivers in Marysville, NY, this facility offers specialized expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 5:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.

General MaintenanceDiagnostics

Marysville

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