I took my Lexus here for its 75,000-mile service after receiving a long list of recommended repairs and low brake measurements elsewhere. I wanted a reliable second opinion from a specialist, and Japanese Automotive absolutely delivered. They completed the standard 75k maintenance (synthetic oil change, tire rotation, and safety inspection) quickly and efficiently for a very fair price of $130. More importantly, their assessment was completely transparent. They measured my front brakes at an honest 6mm, showing they prioritize actual vehicle needs over unnecessary upsells. They were professional, stuck strictly to the promised timeline, and provided high-quality care without any pressure. If you want honest tradespeople who take excellent care of Japanese vehicles, I highly recommend them. I will definitely be returning.
View on GoogleJapanese Automotive Service
Mechanic in Hilliard, OH
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About This Shop
A trusted independent automotive service facility in Hilliard, NY, specializing in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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They are very honest and usually able to work in car repairs quickly. The inspection reports are detailed and I have never been pressured for repairs. This is a great business!
View on GoogleI take my car here regularly. They were able to get oil change schedule for the day I requested. Prompt service while I waited. Friendly shop, no unnecessary services suggested/performed. Comfy waiting room chairs, too!
View on GoogleI’ve been returning here for probably 15+ years to service our Acura and Honda vehicles and have returned for 3 main reasons: quality of work, convenience (including scheduling, WiFi and the ability to work while I wait from a waiting area that helps make it easy for me to get work done) and price that's competitively lower than the dealer. Thank you to Dave and his team!
View on GoogleThey were very quick to diagnose an electrical issue with my vehicle and fixed it right away in just 2-3 hours.
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