My daughter goes to college in Oneonta. We live roughly 2.5 hours away. She was attempting to drive home for spring break and having truck trouble. We needed her truck to be towed home to bring to the local shop while she's home for the next week. After driving down to pick her up and waiting almost 5 hours for our roadside service through insurance to get a tow (only to get nowhere and hear the towing company didn't even have our info) I decided to call these guys. Josh is the best! Was on site picking up her truck within 20-30 minutes of me first calling him. And was also about $100 cheaper than roadside (with insurance paying for 50 miles!) Absolutely recommend!! Glad to know he's nearby, and extremely reasonably priced, if my daughter were to have any issues in the future! Thank you again SO MUCH for saving the day!!
View on GoogleThetford's Auto Center
Mechanic in West End, NY
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About This Shop
A trusted independent automotive service facility in Oneonta, NY, specializing in general maintenance, diagnostics, and towing. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays Open 24 hours. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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I recently had car trouble while visiting Oneonta and looked up a mechanic to bring the car to for a quick check. I chose Thetford's because of the positive reviews and because they were "open" 24 hours/day. When I called, they were courteous and available so I took my care there. They fixed a minor problem and discovered a much bigger problem that made my car unsafe to drive. Ryan and Brian really took care of me, explained and showed me the issue and made suggestions of what to do to get the car home. The next day I realized it was too risky to make the 3.5 hour drive home so I called and decided to have them flatbed the car all the way home. My daughter and I drove in the cab with Ryan who was not only a true professional but also a pleasant riding companion! I cannot say enough good things about this business and Ryan and Brian who helped me get home safely. Any parents of Oneonta students experiencing car trouble and looking for a local mechanic, look no further!
View on GoogleRecent repair was to some deep scrapes on the passenger side. The car came back from Thetford's Auto looking like new. Absolutely zero sign of that vehicle ever being in a repair shop - it looked the same before the damage. I was blown away by the quality of the repair. They even offered to deliver the vehicle to me at work; a service I did not expect, but at that time it served as a very nice convenience and made my day easier AND my experience that much better! The owner and staff are friendly and honest. They were booked up solid so I scheduled the work a few weeks in advance. The work was preformed as scheduled and it was worth the wait. Thank You Thetford's!
View on GoogleExcellent service! Came within a half hour to tow my vehicle home. Josh the operator was sooo nice and friendly! Very fair price as well! Thankyou so much!😊👍😊👍😊
View on GoogleWe broke down at night on I88 just outside Oneonta and they were there in about 10 minutes with both a rollback for our damaged truck and another truck to tow our trailer. Courteous, thorough and very reasonably priced. I completely recommend them.
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