J&M Valley Stream

My name is Leo & I was a mechanic at the shop during COVID & David the owner that had zero knowledge on vehicles gave pretty much fabricated lies & gave good customers a very nasty attitude. Recently in July Edgar & I had a 5 minute notice that he sold the shop. He ran away in his truck & we were dumbfounded. The new owners that speak Spanish told us not to worry. Long story short he knew for over a year & on top of that my Matco box was damaged by the new owners. My custom made American flag, that was for me was thrown in the closet & I found it under boxes. My lower draw does not open & I am disappointed in the fact their promise was in fact a lie. My $3200 tool box seems to have had its structural integrity compromised & my Gear wrench extendable pry bar is missing including other Miscellaneous items. When a man shakes your hand & promises you something in that J& D shop, use caution. I was promised by Marvin & the heavier set man that my things would be safe. I am ashamed & embarrassed that I had respect for David Klein. I’m still waiting for them to live up to their promise.

Be careful. If they screw something up. They will try to charge you for it again. They will say that the part came broken.

Dave replaced condenser for my car. The new changed condenser was bent inward and had punctured the radiator, which caused coolant leaking. I went to SD Automotive to ask Dave how and why he fixed my car. He told me “Hey, you just sue me...” I’m going to SUE Dave, the owner of SD Automotive because he damaged the whole A/C system of my Audi Q5, which costs me $3600 to replace a new system including condenser, radiator, tubes, sealing rings and etc. at Audi service store. Dave shirks responsibility. He told me to sue him, and he did not care. If you are going to fix any problem of your car with Dave at S D Automotive, you have to think about my painful lesson. DON’T RUINT YOUR CAR!

Where to begin…. If you value your time, professionalism and transparency in business do NOT come here. To make this short, I came here with ONE big problem and left THREE weeks and 1 day later with and even broker car! NOT only was my car not fixed it WORSE than when I gave it to them. Two additional problems, It was filthy inside my car, several stains on my doors &seats, several lies were told I’m sure, poor internal&external communication, little effort in the they had my vehicle, part laziness, lack of accountability, demonstrating a serious lack of knowledge and just poor customer service all around. Save yourself the headache and your precious time. I wouldn’t recommend.

Was recommended from a friends father. Went there 3 separate times for maintenance... oil change... tires .. regular stuff ... they were very affordable and had good availability. I recommended 2 friends and they both had positive experiences as well. The owner seems like an honest guy and that’s hard to come by now and days. It’s nice to find a little convenient shop that’s not trying to take your last dollar.