A&B Complete Automotive Service

I trust this team with all my vehicles. Never had a problem with them in the years I’ve been coming here. My wife is quick to protest dropping the car off at any shop even if it’s just to perform a simple inspection but she never had any problems with the team at A&B. We are very fortunate we found them and will continue to trust our cars with them for years to come.

The mechanics here are completely incompetent. I brought my 2013 Jeep Grand Cherokee there 2 weeks ago because it was overheating. They replaced my thermostat with a really cheap one, which failed a week later. The mechanic also didn't fully diagnose the problem. I was having a flow issue with my water pump. I replaced the pump myself with the help of a friend and took my jeep pack to A&B, and I asked them to test the head gasket, do a block test, and replace the thermostat they installed. They didn't do any of that. All they did was take out the thermostat and tolled me it's not overheating now. So I had to go out and buy a quality thermostat and install it myself. In all, they charged $450 for parts and labor, and they didn't fix the issue I was having and removed the part they installed. So, I ended up fixing my overheating problem myself. If you want your vehicle fixed, don't bring to A&B the mechanic. There are all trash and will scam you out of your money. This place is a joke they're really blaming me because and I quote, " it's not our fault you didn't understand your own situation." It's literally their job to diagnose the problems with vehicle, and you didn't do your job, which is what I paid for. I hope you have a good time explaining yourself to New Yorks better business bureau because I definitely filed a complaint

Great owner! Got stuck in the area with a company diesel truck and they took the time to see if he could get me going when it wasn’t something they work on. Thank you!

Unpleasant experience made better by the awesome assistance and service we got! We were on the road for over two weeks with my husband. Already exhausted at that point, we ran in to some car trouble 6 hours from home. The car wouldn't start while we were coming thought New York state. We tried calling a few places to get toed, but no luck. We found a garage a few miles away and called. They gave us the number to a tow truck we could call and started looking for parts while we were waiting to get towed. The tow truck from Freeman's towing came very fast, and the guy was so nice! He said that he doesn't like to keep people waiting and that we were in good hands with A&B. Once at the garage, they tested the car and ordered the piece we needed, showed us places we could go while we were waiting. The car was worked on to get ready for the part when it arrives. The boss (i think) went to pick it up. Many rusted screws and bolts later, while fixing our initial problem, they found a piece that was holding the tire to be too loose and unsafe on both front wheels. We got the estimate for the work so far. And decided to go on and get it fixed as well. While unscrewing the piece, it broke in the mechanics hand! We were so lucky it was not on the road.. It could have broken off on the road costing us so much (could have cost us our lives had we lost control of the car). Once again the boss went to get the part we needed and came back super fast to finish fixing it. Everybody was so nice and wanted to get us back on the road as fast as they could. We were kept updated at every step!! While we were far, by phone, and when we came back we were shown all that was to be done! It was appreciated! (plus usually they show it just to the men, not much caring if the woman knows whats going on.. not here! so cool). Leaving they even asked yo keep them updated so they know we got home safe ♡ 9.20 broke down 10.06 called the tow truck 11.10 we were at the shop One problem and an extra safety hazard fixed and around 5pm we were back on the road! 6h later, Finally home SAFE and on the same day! If you ever have car trouble, hope its close to this place!

Great family owned service shop with excellent customer service and reasonable and honest pricing.