Caliber Collision

From start to finish, the entire claims and repair process was top notch. From the moment I dropped off my Jeep to the day I picked it up, everything was handled professionally and efficiently. My service contact was outstanding — providing consistent updates throughout the process and making sure I always knew what to expect. When I saw the finished vehicle, it looked absolutely amazing. I highly recommend Caliber Collision of Macedon for any auto body repairs. Their communication, service, and quality of work truly stand out.

Let me start by saying that my car is nothing new or fancy, but it's extremely special to me. They treated my vehicle like it was the most important one on the lot. The staff was so friendly and helpful. I will never go anywhere else.

I’ve now used this collision shop twice, and both experiences have been outstanding. The first time impressed me enough to come back, and this second visit confirmed that their quality and professionalism are consistent. The team does excellent work—my vehicle looked as good as new when I got it back. The repairs were done right, the paint matched perfectly, and everything was completed in a timely manner. They also kept me informed throughout the process, which I really appreciated. It’s not always easy to find a shop you can trust, but this one has definitely earned my confidence. I wouldn’t hesitate to recommend them to anyone needing collision repair, and I’ll absolutely return if I ever need work done again.

I hit a deer with my van. I took it to caliber collision in Macedon. My van is a service van which is my whole business. I asked them if they could work on it soon because I needed it badly. Cathy the estimator told me she would get it in an as soon as she could that they were very busy. They got it in very quickly. Got the parts on order and got the job done in a very reasonable amount of time. The job came out excellent. Very happy with their work.

Wonderful people with genuine attempt on customer care and satisfaction! Took care of my daughter's car while educating us the process and care after the vehicle was repaired. This is what customer service is all about! Big two thumbs up guys!