I came to this place for a new set of tires which have had no issues, however immediately after my tire sensor light started having faults, I would recalibrate it as recommended in my manual and it would fix for a day or 2. I drove is like that for about a month, then was recommended I go back to them to get it officially calibrated. Upon going to them they informed me that the sensor was faulty. Showing me that the other 3 were in working order. I paid roughly $80 for the new part and install and when it was finished, my car never was able to calibrate or turn the pressure light off. I was told to “drive it for a few minutes and it’ll fix itself”…. IT NEVER DID, I called them later that day and told them about the issue then told me to bring it back. When I did they now told me a different sensor didn’t work and needed to be replaced. I pointed out that sensor was working yesterday their system scanned it to prove it was in working order. When I pointed out that it was in working order yesterday with the new install it should’ve fixed my pressure light, but that never happened the light stayed on. When I said that they just looked at me blankly. So i restated, your system said the other 3 were working yesterday if i got the faulty one replaced all 4 should be working, even if one of the originally working sensors was now faulty it was working yesterday so the light should’ve gone off for at least some time but that wasn’t the case. I didn’t really get a response so I just left after that.
View on GoogleBig E Tire & Auto Service
Mechanic in Johnson City, NY
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About This Shop
A trusted independent automotive service facility in Johnson City, NY, specializing in general maintenance, diagnostics, tires, and oil change. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. From regular maintenance and tune-ups to complex mechanical repairs, this shop features the expertise and equipment to keep your vehicle performing at its best. Open weekdays 7:30 AM – 6:00 PM. This profile is verified on WrenchConnect. Claim your shop page to customize your listing details, upload photos, reply to customer reviews, and accept direct repair requests from local drivers.
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Google Reviews
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⭐⭐⭐⭐⭐ I’ve known Grant for years, and he has serviced and advised my vehicles for just as long. He is honest, to the point, and doesn’t waste your time! He genuinely looks out for his customers, and if there’s a way to save you money while still doing things the right way, he will find it! As someone who has always serviced her vehicles at the dealership, I can honestly say Grant gave me an exceptional deal on my name brand quality off road tires that I couldn't refuse! The value was unmatched. Big E Tire made a major win hiring Grant as a manager. He’s a true professional- extremely capable, highly knowledgeable, and exceptional at what he does, with top-tier customer service to match! Once again, thank you Grant for taking incredible care of me and delivered outstanding service on the upkeep of my vehicle! Integrity, expertise, and results- you don’t find that combination randomly! I appreciate you!
View on GoogleAmazing people! Thank you for all the great experiences we’ve had. We always feel safe knowing they provide fair, reasonable advice that helps keep us protected without trying to sell us things we don’t really need. Honest, trustworthy, and genuinely great to work with. Highly recommend!
View on GoogleCame in with an appointment for oil change, everyone there is so friendly! I sat and waited and they didn’t waste any time getting started. Took around 40 minutes, and they even rotated my tires and put my new registration sticker on for me! Highly recommend!
View on GoogleI cannot say enough good stuff about this establishment! Grant & his entire staff are friendly, courteous & professional! I have always had great service the 3 times I’ve been there in the past year. When you need a part they don’t carry, they’ll tell you where the best place to go is. Never overcharged & and estimates are always spot on! GO THERE!!!! They’ll be around a long time with this type of customer service!
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