Goodyear Auto Service

We had a tire blowout on our trailer Saturday morning heading out of town. Called Goodyear of Ithaca and Kevin answered the phone. Explained our situation and gave him the tire size of what we needed and he was able to get us right in and get the tire changed over. Logan , the technician that changed the tire for us, was really pleasant about the situation, he was out in the cold and rain taking the wheel and tire off getting soaked and had such a terrific attitude! Christina who was also working the desk was so pleasant to chat with. Overall great experience in an emergency situation! They made it very effortless for us and the total time spent at the facility was less than 45 minutes! Great job team! We can’t thank you enough!

Had a fantastic experience at the store. My tires had dry rotted a bit earlier than expected. They were able to schedule me in for a inspection the same day and worked with goodyear warranty to get me a very good credit on my old tires towards the new ones.

Excellent service and very professional handling my needs with a flat tire even though it was completed after closing time. I would give 10 stars to the Ithaca location for the great job they did

I have been in the auto business my whole life. Customer service in the last 20 years has gone down the tubes. I walk into this store I am always greeted like a friend or even go as far as family. If I am told something is wrong with my vehicle while there I tell them to fix it. People leaving 1 star have no idea what they are talking about. “Price too high can do it myself cheaper” Duh! Here you get trained technicians (yes they eat too), insurance, free coffee, heated garage/office, and assurance the job is done right. Thank you Justin L for always taking care of my wife. And I.

Amazing customer service!! I trust these guys and they haven't steered me wrong. Very proffesional and kind. Would absolutely recommend for all your vehicle and tire needs.