Sam's Auto Shop

I have been going to Sam's Auto shop for my cars for a few years now. As we all know, unless you are a real car mechanic, you have to rely on your auto shop to tell you what's wrong with your car, what it needs, and how much it will cost. You are pretty much at their mercy. I recently had an experience that made me realize how honest, caring and reliable Sam's Auto shop is. My son had borrowed our older Jeep Patriot and had travelled to Vermont with it. When he returned back to Brooklyn, the car was making weird noises when he turned the steering wheel. I told him to get it checked with a local Greenpoint mechanic who his friend uses. The Brooklyn mechanic looked at the Jeep and came up with $2700 bill which included, oil change, brake fluid, power steering pressure line, return bleed and refill system, alignment, heater core, engine mount, front tires, front and rear brake pad and rotors. WHAT!!! I had them do the oil change and power steering which still cost me $800 and brought it back to Sam. He put the car up on the lift and assured me there was nothing wrong with the brakes, charged me nothing. I just wanted to share this story and say Sam's the best.

I had a great experience at this auto shop. The staff was friendly and helpful. They made sure to address anything I was confused on clearly. They completed the repairs needed on time and at a fair price. Sam’s auto shop is definitely a shop you can trust. Highly recommend!

Been coming to Sam’s Auto for a while now and they never disappoint. Always honest, quick, and they treat you like family. Whether it’s something small or a big repair, they get it done right. Wouldn’t trust my car anywhere else! Would recommend them to anyone.

Sam’s Auto Shop provided me with extraordinary and efficient service from start to finish. The team was incredibly helpful, respectful, and went out of their way to accommodate my needs. Everything was done quickly, honestly, and with clear communication, which gave me complete confidence in their work. I highly recommend them to anyone looking for a trustworthy and professional auto shop, truly a 5-star experience!

After having been a customer for years, I had a rude awakening. After making arrangements to leave the car for a few days to get work done & pick it up Sunday, Sam informed me (when I arrived Thursday) that I could not pick the car up on Sunday. (The conversation had been clear, as I was getting a taxi to Sam’s from the airport Sunday evening. I was going to use a spare key to get my car & return for it during the week when I pay for the work.) So here I am, with a Lyft on its way to Sam’s, and no place to keep my car while I’m away. Does Sam care? Didn’t appear to. (I’ve seen the other side of Sam - the one that doesn’t want to be inconvenienced. By the way, if you see a $50 special for Mobil 1 oil, you may want to ask if he’s using Mobil 1. I see now that Sam replied. Even more surprising— he won’t make any accommodation at all, even letting me pick up my car when he’s closed - even though the only reason I was going in was because his team stripped the oil plug when they changed my oil. No, I don’t regularly need a mechanic on a weekend. And I will certainly now never return or recommend Sam to anyone else - he’s a business man, nothing else. Good for him; I’m sure he’ll do well. I’d rather associate with more genuinely nice people — makes me feel better & I tend to avoid situations like this one. Good luck, Sam!