Valvoline Instant Oil Change

I was very impressed with how well the staff works together. My service team Tyler, Angelo G and Nate R., were quick and efficient with continuing verbal interaction so that each knew exactly what the other was doing. Additionally, everyone I encountered was actually cheerful. It was great to be in and done so quickly! While I was getting my oil changed done I remember that my inspection was up. Gemele got me in right away after my oil change and got the inspection done for me. I was so grateful in that he saved me from having to come back another time!

Great customer service. Kinda and knowledgeable. Quickest experience at a Valvoline. I usually go to new Windsor location, but these got the job done quick with 15 minutes to close. Appreciate the hard work!

Incredible service from start to finish. It's rare when you feel like you trust the folks working on your car. It was a calm experience and I didn't feel like I was given "the run-around", nor was I pressured to buy additional services. The gentlemen working on the car were kind and helpful. Only feedback is that I received synthetic oil but they wrote that I should come back in 3k miles. It's my understanding that the sticker should have projected 6k miles instead. I trust Valvoline way more than other competitors.

I was amazed by the speed and efficiency of the operation. Generally I have my Lincoln dealer pick up my vehicle and leave me a loaner so that they can change my oil. That sounds nice, but its a lot more of a hassle than it seems. When I've taken the car in person - turns into a long wait. It this case, I pulled up and all the bays were filled. A mechanic immediately came out and informed me it would only be a few minutes wait. Within 60 seconds another mechanic came out and checked my lights, signals, etc.. Before he was done, a bay opened and I pulled in. Next thing I knew, they were done! I said, but I didn't see anyone take the old oil out. Wow! to my surprise, there was another mechanic in a pit below the floor who drains out the old oil. REMARKABLE SERVICE. Very pleased. This is my new go to oil change service station.

Despite being somewhat busy, the wait was less than 15 minutes and the oil change was less than 15 minutes. The technician was courteous. He recommended other services, as indicated, but was not pushy.