Mr. Tire Auto Service Centers

I believe the mechanic knew what he was doing. Unfortunately, everything else was wrong. They drove my car from the shop I took it to (Mr. Tire on Erie Blvd) to another shop (Monro near Walmart) without telling me! Then they wanted to charge $375 for a $40 part. That’s not labor, just the part. I spent 5 hours and didn’t get my car fixed. I took my car to the Mitsubishi dealer and got it fixed for less. Not good!

Came here today on a Sunday before Labor Day. Honestly, I expected the employees or managers to be cranky since it’s the weekend and right before the holiday—but not at Mr. Tire. I called around 1:22 PM asking if they could swap out my flat tire (I already had the new tire with me). The gentleman on the phone told me to come right over and they’d take care of it ASAP. As soon as I arrived, they took my vehicle in right away and told me it would be ready in about half an hour. My family and I walked around some nearby stores, and sure enough, less than 30 minutes later the car was ready just like they promised. Very affordable, very friendly employees, and a professional manager. Highly recommend coming here for any auto service needs.

Rob was very nice and very helpful. He explained things in a way I could understand, and was patient when I needed him to repeat things a couple of times before I got it. I was shocked how quickly they could get it done. I needed new pads and rotors on both sets of brakes, and new calipers too on at least one. I thought it would take a week just to get parts, but they had the whole thing done within a day! I don’t know enough about any of this to comment on the price, but according to google it seems reasonable. I know Rob did everything he could to minimize my cost without sacrificing safety. My car rides like butter now. When I first pulled out of the parking lot I thought there was something wrong with it because it was so quiet and glide-y, but no, it operates great. I’ve just never had brand new brakes before! I didn’t even know cars could be like this! They treated me right, and Rob was a great person to have in my corner when I was so confused and overwhelmed. Thanks pals!!

I wish I could put 0 stars. We used to bring our car here when another honest mechanic worked here but he left and we got swindled out of $1300. Dropped our car off here and was told the work would be completed the same day. When that didn’t happen, we got a call several days later that it was done and was told they diagnosed put issue and replaced one of the four fuel injectors. We payed $1300 for the work, picked up the car and started to drive it home and didn’t even drive a mile before all of our dash lights came on again and it had more problems than what we drove it there with! Frustrated, we took it to a dealer who revealed to us that ALL of the fuel injectors were original and none of them had been replaced and showed us how dirty and worn they were. After a day with the dealer, our car was running great because they had replaced ALL of the fuel injectors because that’s “standard procedure” and charged us LESS than Mr Tire. We are currently fighting to get our money back but Mr Tire is still lying and claiming they fixed our problem. Not that $1300 little to anyone but my husband is self employed and that’s a really big chunk of money for us that we need to pay our bills. So I’m writing this review in hopes that it will help save someone else from being scammed.

I had a great experience with John. Dropped off my car at 7:45am with the knowledge that I needed an oil change, and at least one wheel bearing replaced. Got a call 2 hours later that the issues were worse than I feared. I agreed to the repairs and went about my day. Around 3:30 I got a call that they did the repairs, took a test drive, and realized that two more bearings needed to be replaced - the original one was just so bad that none of us heard the back ones at the time. He quoted me the additional cost, and it was clear he was definitely eating some of the parts costs. I agreed to the repairs. This location closed at 7, but John and his crew kept working on my car until it was finished. I was finally able to pick it up at 8:45pm. When I got there, it was just John and his dad. John had come back after his shift was done to finish the repairs since his team was having difficulties. I cannot express how much I appreciate the dedication to getting me my car back same-day, and the dedication to addressing all of the issues. This was not a cost I was prepared for, but I definitely think I would have payed more somewhere else/with someone less kind than John. Thank you so much! You are fantastic!