BJ's Tire Center

I feel badly that there is never enough help at this store. I don't blame the techs. Had my snows dismounted and summer tires reinstalled recently. Techs have to wait for a manager from the warehouse to come and do voids on the register if they ring in something incorrectly. There was a line while we all waited 25 mins for someone to show up. Very sad and frustrating.

people doesn’t know how to check their systems, much disconnected information for each call. Very disappointed!! I ordered online set of 4 tires and they have got only one tire to the appointment date. Store supervisor ordered again 4 new tires and paid again scheduled in a week. They messed up my appointment and I was told to come in different time, when I visited scheduled time, they have no availability, and for cancellation of order you need to visit you need to visit BJs store ( not tire center) Hope they correct the process and hire front desk people and train to check scheduled appointments

Need to hire someone to answer the phones in the tire department. Eric does a great job but can’t work on cars and answer the phone and sell tires. That’s just crazy.

I had a slow leak in 6 week old tire. Just needed to be resealed. They put a new tire on and charges my wife 212$. I should have went myself because there was nothing wrong with the tire it just needed to be resealed. The tires were under warranty. Never again at this place. I use to buy 600$ in groceries a month. No more of that.

Desperately needed new tires. Current rating made me skeptical. Called for appointment and quote. Was quoted wrong size which influenced the pricing/availability. Employee named Eric was able to help me get it all figured out and had new tires on my car in no time. Knowledgeable and friendly. May not be the cheapest, but great deals and great employees make all the difference.