A tree limb fell on my 2020 Tesla Y, shattering the rear glass and denting the tailgate frame. See the photos for a before and after of the repair. It was terrible timing, just as the holidays were starting, with tons of rain in the forecast. The only place I have to keep my car is outdoors. My insurance company (Progressive) was unresponsive and unhelpful. After checking that Auto Precision was on their list of approved shops, I gave them a call and I'm really glad I did. After getting the case number, the shop handled all further communication with insurance. The shop was booked up for a few weeks, but they were able to take my car and put it into covered storage to get it out of the rain, which was a huge relief. The repair took a while because of lead times on the replacement glass, but the shop was honest with me about time estimates and responsive when I called. In the end, the repair is flawless. The paint match is perfect, the glass is properly fitted and aligned, the rear defroster still works like it should. It looks like nothing ever happened. They even fixed acorn dents in the rear hatch that predate the incident (Thanks Anatoly!) I know a lot of body shops are wary of working on Teslas and a lot of Tesla owners don't know where to take their vehicles. Auto Precision didn't hesitate at all and they did a fantastic job. Don't let your insurance or Tesla service pick a body shop for you. Contact Auto Precision, you won't regret it.
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Mechanic in Watertown, MA
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About This Shop
A trusted independent automotive service facility in Watertown, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:30 AM – 5:30 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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I came in with a hit and run, and damage to my front driver side and Not only was the owner so great to me, they took my car with no hesitation. What I didn’t expect was my car to be detailed, and not only that they buffed out every scuff I had in my car. As a single mom this made my day and other tasks in my life a lot easier. I can’t explain how much I appreciate them!!! They don’t disappoint that’s for sure.
View on GoogleI took my car after it was involved in an accident. They were very well located and had good reviews, even though it took time because my car was a 2014 and the piece was difficult to find they helped me in the process, took the time to find a place that had a good enough piece to replace the damaged one and the outcome was really good, well done. They even did a deep cleaning complimentary wash in and out of my car. Was really happy with the outcome and highly recommend the place.
View on GoogleAnatoly and his co-workers helped me to fix my car issue with tire pressure signal (it was keep having the warning signal on, and I didn’t get it successfully fixed at other places). Besides that, they also helped me to the car cleaned inside and out. Anatoly is very nice and he communicated very well and offered a very reasonable price. When I got my car, I know it has been taken good care of by this team. It was a very pleasant experience and I highly recommend this place.
View on GoogleAnatoly and his team did a fantastic job repairing my vehicle. Superb attention to detail & quality service. True professionals. So happy that I brought my vehicle here.
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