Wheel Inn Body & Motor Works

We bring our fleet vehicles to Wheel In to get serviced every year. Omar and his team are great to work with. Everything is always handled smoothly and professionally, and the process was completed without any issues. Enterprise even mentioned how pleased they are with the way Wheel Inn handles and submits their work, saying they wish all vendors operated the same way. That really says a lot about their professionalism and attention to detail. Highly recommend Wheel Inn for their great service and reliability!

Long review. Read it so you can understand the appropriate way to approach the business. They got Wheel - Inn and Wheel Inn as legal business entities with the same President, manager, and location, but 2 websites, phone #s, emails, and addresses. Why?? ¯\_(ツ)_/¯ 04/14, bring my car in cause of maintenance light and check engine light. Omar, tech and mechanic receptionist, takes it and I let him know its probably the catalytic converter. I also told him to check out the maintenance light. Omar calls later in the day asking permission to do a diagnosis to figure out the converter's problem. I approve. Omar calls later in the day with a quote of $1600+ 🤣​ for converter of a 4 cylinder Corolla, 2007. Unfortunately for Omar, I did pass CPS's 7th grade curriculum, so I start shopping around. I go to a different shop, and they want some info that is on the diagnostic. I call Omar up and ask questions about the diagnostic while talking to the other shop. Omar says "what's with the attitude" when I make it clear I am shopping around. He then denies me the service of Wheel - Inn (Wheel Inn) telling me "come pick up your car." Unprofessional but understandable. Like farting during a meeting. ¯\_(ツ)_/¯ 4:30, I come to retrieve my Corolla. Omar took it upon himself to give me and charge me for an oil change. I did not ask for it, nor approve it, nor tell him the oil I want in my car. They put that dirty, substandard synthetic blend 🤮​in my baby, violating my car (she runs on full synthetic only, I had a sticker that showed it too). He argued with me in the shop about lexical semantics. I had no time, I said ill email. I email for a partial refund. This company is not a fan of emails. They call me 3 times (once at 7:50AM 😴☠️, before they even open​). I ask them, 3 times, through email, to email me. They can't do it. They reimburse my purchase. No response when I ask for a warranty on my engine. ------------------------PRO TIP: Get everything in email/writing---------------- 3 stars for doing the right thing, -1 star for Omar's demeanor and violation of my vehicle. Overall experience 💩​.

The service adviser Omar was great in diagnosing and repairing our Toyota Sienna Mini van. Excellent service fair price.

I’ve been going to this mechanic for years and I always get great service. Honesty and good service is hard to find these days. But this establishment meets the honesty and good service above 5 stars. Yes I have recommended them to my family and friends. Thank you Wheel Inn keep up the good work.

By far the best most efficient quality repairs available in the northern suburbs! Larry represents the business as if he owned it … an uncompromising organizer dedicated to customer satisfaction! Great communication with customers relieving any nervousness you might have about repairing you vehicle! I could go on and on but please find out for yourself … you won’t be disappointed!