Bill Roberts3 months ago
★★★★★
Bill and Chris are the best. Third time here and always great work. Communicative. ON TIME OR EARLY!!! Highly recommend!
View on GoogleDick's Auto Body
Mechanic in Wheeling, IL
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About This Shop
A trusted independent automotive service facility in Wheeling, NY, specializing in general maintenance and diagnostics. Focused on reliable repairs, honest recommendations, and quality craftsmanship for every vehicle. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
Expertise & Specialties
General MaintenanceDiagnostics
Customer Reviews
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Google Reviews
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JaDore Dior2 years ago
★★★★★
Great experience. Professional and fast service . I was updated on the progress every step of the way. The car wash Great and the Thank You gift brighten my day .
View on GoogleChuck B12 months ago
★★★★★
Bill was a pleasure to work with. Terrific job at a reasonable price. Not only did they do a great job refinishing and painting my back bumper in great time but they even washed the outside including my tires and cleaned the floor mats
View on GoogleBrooke Broda11 months ago
★★★★★
Highly recommend this place to anyone in need of car repairs! They got me in for an estimate the same day I called, and the price was lower than I expected. They completed the work on my car timely and my car looks brand new. Great service, cost, and people!
View on GooglePedro Diaza year ago
★★★★★
Where do I even start? About a month ago, I took my car to Dick's Body Shop because they were conveniently close and had availability. This was my first time navigating an insurance claim, and I thought I was making a smart choice. The work was supposed to be done by Monday, but as Monday approached 4 PM, I realized I hadn’t heard from them. I had to call to check if my car was ready or if I needed to keep my rental longer. When I finally got in touch, the gentleman at the front desk told me to ignore the updates on the app and just wait for a call. I had specifically requested a heads-up the morning of pickup so I could adjust my work schedule. Fast forward to Wednesday at 5 PM—30 minutes before closing—and I received a call saying my car was ready. Upon arriving to pick up my car, I was surprised to see numerous imperfections on the paint; it looked poorly done. When I pointed this out, the front desk clerk mentioned they had discovered pre-existing damage on the bumper that wouldn’t be covered by insurance. Not once was I informed that my car would have such blemishes. The explanation I received was that the imperfections resulted from blending, and adding clear coat amplified the problems. My vehicle was hit on the front left, and they didn’t even bothered blending into half of the bumper. There were paint runs, and paint blemishes caused by not properly tapping the surface. To top it all off, when I reviewed the labor breakdown, they claimed they removed the bumper to perform the repair. I honestly believed they did the work with the bumper still on, yet they still charged the insurance for extra labor. The least I expected was a simple call to inform me of the situation, which could have easily been handled—even if I had to cough up some cash out of pocket. In summary, the communication was horrible , and the craftsmanship was even worse. It’s clear that there’s no love for the trade at Dick's Auto Body. I sincerely hope this review saves others from making the same mistake I did. Save yourself the headache and look elsewhere!
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Connect & Location
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Business HoursOpen Now
Monday7:30 AM – 5:30 PM
Tuesday7:30 AM – 5:30 PM
Wednesday7:30 AM – 5:30 PM
Thursday7:30 AM – 5:30 PM
Friday7:30 AM – 5:00 PM
SaturdayClosed
SundayClosed
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