Jiffy Lube Oil Change

I had a great experience here thanks to Francisco. I came in needing the headlight sensors fixed, and he took care of it quickly and efficiently. Not only is he great at his job, but he was also incredibly nice and helpful throughout the entire process. 5-star service all around!

Went in for an oil change. Was welcomed nicely and was walked with to the office and was told to wait. Then I was asked to come outside and was told about the services being made. Was told the car was getting a synthetic oil change and that the cabin filter was being changed. I never mentioned that I wanted it changed and I was told about the extra service as the guy was changing the part. I asked about what the part would cost in case i wanted to do it myself and he said only a few bucks less and that it was being done already. I didn’t want to argue and have something done to the car if I did ask to change it back so I just went with it. I decided to come back and pick up the filter a few minutes later and the images is what it looked like. The filter is charcoal infused so it looks gray but other than that it’s good and didn’t need a replacement. Pretty disappointed in the dishonesty, forcefulness and in the service provided.

The team took good care of me. Always do. They did quick work. Very professional. I did my brakes on top of my normal oil change which I wasn't expecting. And they gave me a very nice coupon towards it all. Thats how u get permanent customers

I used to not know where to go for my oil because I often have issues trusting the person doing it Then I started coming to this jiffy lube by my place , I have been coming for about a year now almost once each month. They have always been good to me! efficient and the Price Is Right... All of the people that work here are pleasant, trustworthy and you can count on them to be diligent, honest and give a quality service. I also love how they are right down the street from me and their hours are good with my schedule.

I had a very disappointing experience during what should have been a routine oil change. I initially chose this location because there was no wait time, which in hindsight should have been a warning sign. Upon arrival, someone approached me while I was still in my car and immediately told me I could leave the vehicle with him. There was no discussion about the type of oil required or any service details, which is typically standard procedure. As someone with prior experience managing a car dealership, I understand how these conversations should take place. While observing through the window, I noticed the technicians had already removed the air filter and placed the car on the lift without first confirming the service details with me. I requested to speak with someone to clarify the oil type. Instead of addressing my question directly, the representative began explaining basic information about oil in a condescending manner. When I specified the exact oil I wanted, I was told it was not suitable for my vehicle. However, it became clear that a more expensive option had already been selected without my approval. At that point, I calmly decided not to proceed with the service and chose to leave. Transparency, clear communication, and customer consent should always come before beginning any work on a vehicle. Unfortunately, that was not my experience here.