Tire Choice Auto Service Centers

One of my tires on my Acura RDX suddenly lost pressure on a Sunday and Tire Choice was open. Apparently the tires on my car are not common, but they had one set in stock “just in case”. The flat tire had a screw in it that could not be repaired. The technician took time to explain everything and show me the screw in the tire. I was in and out in 90 minutes and the price was reasonable. I was grateful they were there to take care of me. Thank you! 🙏

Absolutely amazing experience at Tire Choice! John, the store manager, was fantastic to work with and took great care of me from start to finish. They got me in and out super quickly, replaced all four of my tires, did my alignment, and checked over everything to make sure my car was running properly. I really appreciated all of the complimentary inspections and services they offered to make sure everything was safe and in good shape. The pricing was very reasonable, the staff was kind and professional, and the entire process was stress free. I’m so glad I live near such a trustworthy tire shop. Highly recommend, 100% five stars!

I’m most certain I spoke with the manager over there at tire choice. Egotistic, incompetent and unwilling to hear my complaint. Classic low tier management tendencies. They rewired the ground wire for my spare car which worked for about 7 months. I popped the hood recently after noticing the cars inability to start, only to find out the ground wire was not secure at all and had wires unattached from the terminal. I got the wires to a point where it was making solid connection so it could start, in hopes to drive it back to tire choice and get it fixed. I called before heading there and got to speak with John. They can’t warranty anything anyone has touched (myself included). So by John’s logic, if tire choice put 4 tires on, one of the tires comes loose and falls off, they wouldn’t take responsibility for their work and if by chance I was able to get the tire back on before bringing the car back into their shop that warranty would be void. Was planning on continuing to do business with them but it seems like this place is lacking in more than 1 area from top to bottom. So I will no longer be doing business with these guys nor will a recommendation ever come to mind.

I recently had to have an emergency battery put in my car and a couple days later, I had the oil changed and brakes done. Both times Anthony was there and was such a huge help. He and John are terrific guys. They got me up and running and I have no worries now about my car. Tire Choice Is my go to place for any work on my car. The staff there is fabulous.

Tldr: Anthony did not complete a proper diagnoses and quoted to fix something that wasn't broken. He charged a full hour for diagnoses (misdiagnoses) and refuses to refund for it. Full story: My car broke down in a parking lot and seemed like it wasn't getting fuel. Towed it to this shop as it was nearby and Anthony claimed to be very familiar with this type of car. He said the fuel pump needed replaced and quoted an amount for that and some other stuff he reccomended for no reason other than mileage on the car. I didnt like the price so I had another mechanic take a look and they verified that the fuel pump was not broken after a proper diagnosis but was only not getting power to it. My car is now working after a wiring issue was resolved with a kill switch I have in the car. I called for a refund of the misdiagnosis and confirmed with Anthony that he DID NOT go under the back seat to even look at the fuel pump or test power to it during his diagnosis. This is unacceptable and unfair. If I am paying to have a diagnosis it should be proper and complete but he took shortcuts and made false assumptions because, and I quote, "there were car seats in the back". It takes literally a couple of seconds to move the car seat to get the back seat out and look at/test the fuel pump Anthony claimed to be the manager on the phone when I asked for a refund but after I called him out for speaking to the manager last time I called, he then admitted he was an assistant manager and that the actual manager was out. Anthony is friendly and untrustworthy. An awful pairing that other people need to be aware of.