Went to the overland and 5 mile location. Chelsea the main person I dealt with was friendly and did her job well I felt but the overall service was disappointing. They weren't busy so the manager and others were off doing other side projects it seemed which left less attention to my truck. Smoking in the bay and cussing which doesn't bother me but doesn't seem appropriate or professional for the business.No one checked my lights , tire pressure or washed my windshield. The washer fluid was topped off but I had to ask for the coolant to be topped off. I left and realized I didn't receive my oil change sticker for the windshield so I had to go back. I had a coupon so price was fair but again disappointed in the lack of urgency and attention to the details. This location has always been friendly so I will return but I hope this review helps improve the experience for others moving forward.
View on GoogleJiffy Lube Oil Change
Mechanic in Boise, ID
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About This Shop
A premier independent auto garage in Boise, NY, dedicated to servicing general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Google Reviews
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Jiffy Lube rescued us from a bad experience. Another company left the oil plug out of my husband’s car. He got a few miles down the road when the car started to freeze up because it was out of oil. My husband managed to get the car into the Jiffy Lube station on Weideman where they did an outstanding job resolving the problem. They took video and pictures, explained to my husband everything that had happened, and did an excellent job putting the car back in order and on the road. High praise to the entire team.
View on GoogleDeWayne and his crew work quickly and efficiently to get our card in and out in a nice timely manner. DeWayne also noticed that our car was in need of a transmission fluid service and what quickly made that just part of the process not delaying our departure time at all. This Jiffy Lube is a go-to for anyone looking for fast friendly and efficient service.
View on GoogleThese guys are extraordinary. Professional, fast and committed to detail. I asked them how to removed the plastic cover on the engine because I wanted to clean it and they just did it for me!
View on GoogleI've gone to this Jiffy Lube for 20+ years, but this will be the last time. The staff was okay but the store was understaffed. But clearly the current owners have stopped caring about the store or customers at all. They've eliminated the free coffee & popcorn. The lobby has been stripped, was dirty, and clearly not being maintained. Holes all over walls, dirty floors, walls crumbling, and no TV to pass the time (it now shows only Jiffy Lube commercial looping reel). Has the ambiance of a prison waiting room. They used to wash windows & vacuum inside car... stopped that service too, evidently. This vehicle had never been in before... told them I've been a customer there for 20 years and I think they just added it like a new customer instead of add the vehicle to my existing account. On top of all this, they have raised their prices to ridiculous heights. A signature service with synthetic oil is now $101! Used to be $65. Implement massive price increases, neglect your store, and cheapen your customer service... lose me as a customer.
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