Midwest Auto Care - Midwest Motors

WARNING!! I purchased an Audi from Matt who led me to believe that this car had a lot of service done and was mechanically in excellent condition. After a couple weeks of negotiation we landed on $18,500 plus $800 in shipping to get the car to me. Upon arrival of the vehicle, I immediately called him with concerns that they had delivered the wrong vehicle. Upon inspection exterior body panels were not aligned, interior body panels were hanging or attached with Velcro. There was leftover food and children’s toys in the car. I called him and he immediately said it must’ve been a delivery guy because he has never delivered a car in that condition. After approximately 50 to 80 miles, I noticed two check engine lights and the vehicle went into “limp mode“ I immediately called Matt again to which he stated he was unfamiliar with that and sent me a list of the work that he had done. I then took it to a mechanic who found more than $13,000 worth of critical repairs that needed to be done to make this vehicle roadworthy. I called Matt again who offered to buy the car back at $12,000 if I paid the shipping to get it back to him and then he would repair it and sell it to someone else I took the car for a second opinion at another mechanic shop who found additional critical problems, such as complete separation of motor mounts with the engine moving upon acceleration. I contacted Matt again and he offered $15,000 and I requested that we meet at $17,500 and he pay shipping because of all the money that I had incurred. Remind you, this is within a two week timeframe. I then sent a demand letter to him to which there was no response via text, email, or phone number. I encourage you to look at the pictures below

I was probably the most annoying customer and Matt still gave me an amazing experience. If I wanted another collector car I’m going to call him.

Matt and his team at Midwest motors are phenomenal. They are straight shooter mechanics who will never try to upsell you and will always give you a fair price. Because of this, Midwest motors has been our primary mechanic for the past 10 years. Highly recommend

Purchased my vehicle from Midwest Motors in February. They had it all warm and defrosted. Matt made an extra effort to find a bank willing/able to finance the '07. They let me bring in my own part for them to install. The labor costs were more than fair considering it did end up being more of a hassle than we originally anticipated. Matt is friendly and considerate of your time. I haven't been forced to wait weeks for an appointment, they have made an effort to work with my schedule and get me in asap. The waiting room is comfortable and clean. I will be going to Midwest auto care for my future updates and maintenance on my vehicle.

These guys are amazing. They found the root of the issue with my Pathfinder and gave me updates every step of the way. Very transparent with all of their work. The mechanic took time to answer anything I had to ask and offered me various paths of action for repairs. It's refreshing to find such honest professionals. I will highly recommend this place to anyone.