I cannot say enough great things about this entire team. Dealing with my car repairs and insurance issues was stressful enough, but every single person has made the process smooth and reassuring. Gina was amazing helping coordinate everything with insurance. Ryan kept me updated consistently during repairs and was so professional and kind throughout the process. And the shop repairs had my car looking as is the first day I drove it off the lot. Finally, Jeremy personally stepped in to help resolve an insurance issue at the end, which meant so much to me. You can tell this shop genuinely cares about people not just the repairs. The communication, the compassion, and the customer service were exceptional. I am beyond grateful and would recommend them 100 times over.
View on GoogleCaliber Collision
Mechanic in Grimes, IA
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About This Shop
Proudly serving drivers in Grimes, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 7:30 AM – 5:30 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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I had a run in with a pole that damaged the right back panel, tail light and trunk. They worked seamlessly with my insurance and rental company. I got my car repaired in the time frame quoted and was kept in the loop of progress. Great people and service!
View on GoogleFrom the moment I entered Caliber Collision in Grimes, I was immediately impressed by the level of customer service provided. The repairs to my vehicle were carried out with a high standard of workmanship. Additionally, the team maintained excellent communication, keeping me informed and at ease from start to finish. Their professionalism ensured that all my concerns were addressed promptly and thoroughly. I extend my sincere thanks to Gina, Brian, Jeremiah, and Ryan for the service provided. Their appreciation for my business was evident at every step, making the experience both comfortable and reassuring.
View on GoogleCaliber Collision–Grimes made the entire experience easy and virtually stress-free. From the initial intake and estimate to coordinating a rental, providing timely progress updates (even during a holiday week), and returning a vehicle that looks good as new, everything was handled seamlessly. John and team - Oscar, Armin, Jim, and Kody, did a fantastic job!! While I hope we don’t need your 5-star service again anytime soon, we will absolutely recommend you as a top-tier operation. Thank you, Caliber!
View on GoogleI had such a great experience at Caliber Collision in Grimes after another driver hit my side mirror. From the moment I walked in, they went above and beyond to help me. Gina was incredibly sweet and made me feel genuinely cared for throughout the process. The team was quick, professional, and clearly takes pride in their work. They had my car fixed up in no time. Truly a 10/10 experience — highly recommend!
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