Goodyear Auto Service

Spencer was very cordial and made it easy for me to purchase four new tires for our Toyota Highlander. He explained the front end alignment report thoroughly. He also personally checked and established the proper tire pressure in the spare tire. Also, Marcus, removed corrosion from the battery terminals and sprayed anti-corrosion solution on them. I’ve been a Good Year customer for over 40 years and appreciate the service. Thank you!

The service at this location has always been great; however the waiting area and restroom are filthy beyond belief. The waiting area seats are soiled and the management and staff seem’s to act like this is normal it’s not. This Goodyear’s is near my home; however, I might have to take my business elsewhere because I deserve better when I patronize this location. I deserve a clean waiting area when I pay my hard earn money to have my car serviced. On a scale of 1-10 for service I will rate them a 9, but on sanitation and cleanliness they rate at a zero(0). I gave them 1 star because the zero option wasn’t available.

I always come here to get my oil changed and receive exceptional service. This time I showed up 30 minutes before they close (I know, I know, I was THAT person this time) needing to get my tire plugged as I'd run over a nail. Michael, the store manager, squeezed me in with a smile and zero attitude and took care of me. Customer service out of this world. Thank you!

Stopped in to get my tires rotated and balanced. From hello, Spencer was amazing, and welcoming. He was very thorough in his description of what services I did and did NOT need. He complimented me on the upkeep of my vehicle, offered a few suggestions for maintenance, but nothing outrageous. He explained everything he suggested and if it was an urgent need or something I can hold off for a bit. Spencer and Marcus took great care of my vehicle and they've definitely earned a new customer! Keep up the great customer service! See you for my oil change 🤗.

I had a really great experience thanks to Spencer at Goodyear. From the start, he treated me with respect and took the time to clearly explain what was going on with my tire instead of just rushing through it. He thoroughly checked everything to see if it could be repaired, and I really appreciated that he even brought the tire out to show me exactly why it wasn’t fixable. What stood out most was how transparent and patient he was. He walked me through my options for getting a new tire without any pressure, making sure I understood what would work best for me. It’s not often you come across someone who combines honesty, professionalism, and genuine customer care the way Spencer does. He made a frustrating situation much easier, and Goodyear is lucky to have him. I’d definitely recommend asking for Spencer if you want someone who truly looks out for you.