I received one of their promotional mailings for their upcoming weekend sale, complete with a check towards any purchase this weekend. I know I should have known better, but I thought it was worth a visit to see if they would honor their check towards a possible purchase. Of course it was a scam, and then on top of that, they made me wait for more than a half hour while my salesperson talked with the manager about what price "they could do for me," even though the showroom was completely empty and they did not even pretend to be doing anything other than chatting. I know that making the customer wait for a long period of time is a strategy used in sales to psychologically wear down customers, making them less likely to negotiate and more prone to accepting higher prices or extra fees. This tactic increases the likelihood of a sale by causing customer frustration, but it is not an enjoyable experience.
View on GoogleSouth Motors Auto Group
Mechanic in Palmetto Bay, FL
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About This Shop
Proudly serving drivers in Palmetto Bay, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 9:00 AM – 7:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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Bad things happen on moving day. My check engine light came on right as I was leaving on a 1,000 mile journey. Luckily I was close to the South Motors, a mini dealer. Normally there is always a long wait. The service advisor was able to get the issue diagnosed and repaired in a timely manner. It also was not too terribly expensive as I normally expect at a BMW dealer. I was told they could ha e it done in 2 hours and they did. There also were no issues after I continued my trip. A little behind schedule but still able to arrive in time.
View on GoogleCar dealer very well located.Superior customer service. Showroom and waiting area very nice with free coffee machines. Competitive prices and coupons for service.
View on GoogleWorse experience in a dealer ever after 30 min waiting the sales representative approached and when I asked for a numbers his manager disappeared incredibly but true trying to purchase a 95k car. And such a bad experience def I leave the dealer immediately
View on GoogleThe service is great and the staff professional. They tell you upfront the expected cost. I always drop off my car and the issue I encounter every time is getting the car back. The organization could be much better.
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Connect & Location
16165 S Dixie Hwy, Palmetto Bay, FL 33157, USA
Business HoursOpen Now
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