Overseas Imports Inc

I’m a third generation customer of this shop. The owner has treated my grandmother, and my aunt and uncle vehicles right for years. I came in and told him their names and he instantly knew their cars. That’s the kind of customer service you don’t get anywhere these days. I came in because a tire shop showed me a photo of bushings on my control arms failing. I asked for an estimat, but being the honest man he is he didn’t want my money till he knew the work was actually needed. The owner took my car and put it up and we looked underneath together and he showed me how everything was totally healthy and happy. Turns out the tire shop either took the photos from another car or AI/photoshopped them. He could have absolutely just taken my money and done work that was not needed but instead he was honest. There’s no one else that will ever touch my car again. I didn’t think I would ever say this, but I can’t wait to come back so he can fix my car when something does need it!

Met the owner, Alan and he was a great help in trying to figure out and fix my Mercedes E350 issues. Very professional, knowledgeable, patient and the shop was so clean you could eat off the floor. You can't go wrong with the team and Overseas Imports!

Excellent experience here. Had a minor issue with our mini cooper and wanted someone to check it out before the weekend. Alan worked us in that morning and had a quick diagnosis and fix done by the afternoon. Very pleased with their flexibility and exertise. Will definitely consider them with any future repairs. They may not be the least expensive but the service and communication was great and well worth it in our case.

We took our 4 -runner here to be diagnosed and fixed. We were emphatic about paying whatever it took to get it fixed after going to many mechanics for a vibration issue, and thinking this very clean and pricey shop was a high-quality shop. It’s a mechanic, who seems good, and the owner that works at this shop. Not only was the owner disagreeing with everything his mechanic was saying, but he was rude and condescending about not wanting to work on my car because a lot of people that get their car diagnosed apparently get it fixed somewhere else. I kept explaining to Alan, the owner, that wasn't an issue. Even though there is Toyota symbols on the building, he still was speaking negatively about My car and ranting about how high quality his shop was, and how long he has been in business and all the Luxury vehicles he fixes. I take really good care of all my vehicles so I was eager to have him work on it. He and his mechanic test drove my car, not only did Alan continue to accuse me of possibly not wanting to pay if I were to come back when he was available and have him formerly diagnose and fix it, but he didn’t ever even call me to schedule a time for me to come in as we had agreed. The issue ended up not even being what he was arguing with his mechanic about. The whole experience was disappointing. I don’t recommend this shop.

I have been taking my E350 to OSI for about 7 or 8 years. They have kept it in perfect working order. My mom used to take her Euro cars there starting in the 1980’s. Great shop, always has been. Prices are competitive and work is always flawless. I have to say, the negative reviews here gave me a chuckle. Knowing Alan since I was a kid, there is no way…none.