Sander's Auto

Last week I had one of the worst towing experiences I’ve ever had, and it was with Sander Towing. I’m not writing this because I’m happy my car got towed. I’m writing it because of how they handled the situation, the way they spoke to me, and how little transparency there was. It happened late in the day, and I got to the location quickly after realizing what was happening. The tow truck was still there. I asked, calmly, what my options were and whether the car could be released. The response was an immediate refusal with a cold, dismissive attitude, as if I was wasting their time by asking basic questions. There was no effort to explain the process clearly or treat me like a person dealing with a stressful situation. When I asked simple things, where the car was going, what the total cost would be, whether there were additional fees, what documentation I would need, I got vague answers and a “not my problem” tone. It felt like the entire interaction was designed to shut down questions and push me toward the most inconvenient and expensive outcome. The communication was poor, the attitude was worse, and the experience was unnecessarily aggressive. Towing is already a high-stress situation. A professional company would at least provide clear information and basic courtesy. Last week, Sander Towing provided neither. The lack of transparency and the way they handled the interaction left me feeling pressured, ignored, and taken advantage of. If you’re a property manager choosing a towing vendor, I would seriously reconsider using a company that treats people this way. If you’re a driver, document everything, take photos, and be prepared for a difficult, unpleasant interaction. I would not recommend Sander Towing based on my experience last week.

Did the work I requested on my Toyota camry. Great value and service will be returning in the future. I highly recommended Sanders Auto for vehicle maintenance.

I first became a customer in 2016 when I owned a different vehicle and the service was always great. I needed tire repair on my current vehicle, but hadn't utilized their services in 3-4 years and knew the crew I was familiar with was gone. Marissa and staff made sure my great experiences continued!!! They were immediate, professional, friendly, and quick! I was blown away! Since I own a much newer car, it won't need as much work but, whenever it does, I will ensure that I take it to Sanders Auto! They rock!!!

expensive and had a terrible experience with one of my vehicles. make sure to check their work… not everything was tightened properly.

Very affordable and had the nail out of my tire and patched in less than 15 min. Staff are very friendly.