San Dimas Tire Pros

I’m giving this shop 2 stars only because the wheel alignment itself seems to have turned out okay. The truck drives better after the alignment, so I will give them credit for that. The major problem I had was the way they tried to upsell me shocks. I brought my truck in because the alignment was clearly off. The toe was off, and the tire wear pattern showed that. For people who do not know cars, toe is the angle of the tires pointing slightly inward or outward. When toe is out of adjustment, it can quickly scrub the tires and create uneven wear. That is exactly why I brought the truck in for an alignment. Instead of just addressing the alignment issue, they told me I needed shocks because of “cupping” on the tires. In my opinion, that was a very questionable recommendation. I have been a professional mechanic my entire life, and the wear I saw was consistent with an alignment/toe issue, not bad shocks. It felt like they saw an opportunity to sell extra parts and labor to someone they assumed did not know any better. That is what really bothered me. The average customer who does not know much about cars might have trusted them and spent a lot of unnecessary money on shocks they may not have needed. That kind of upselling is exactly why people do not trust repair shops. The alignment appears to be good, but the experience made me lose trust in this shop completely. I felt misled, and I would be very cautious about approving any additional repairs they recommend. My advice: if this shop tells you that you need extra parts or repairs beyond what you came in for, get a second opinion before spending your money. Especially if they start blaming tire wear on shocks, suspension parts, or other expensive repairs. Do not just take their word for it.

Location, business district, Parking: Okay, service: impressed, knowledge: Very good. Push to sell products you don't need: did not feel that way. Repor with past customers: good, prices on service: I was happy. Overall: This was a first-time try. Now that I have added another car, I had to find the tires required for the new vehicle. This was one of the few that could get my tires quickly ( within a day), They did offer to fix the puncture first, which was nice and gave me a t8.e to bring it in. They checked the tire, fixed the flat, and the prices were very reasonable. They also gave me some solid info on my car that will be helpful for future prevention. I will go back as I did see older customers return happy with what was done in the past. There are some other areas to look at until then a solid 4 stars...

I went to Tire Pros for the first time on a friend’s recommendation. I just needed new rims I purchased switched out for my 2024 Ford Maverick. Upon arrival, I was greeted by their friendly staff. They were informative and explained in advance of possible extra charges. I felt confident and appreciated their honesty as well as their fair prices. I will definitely return for any future tire related issues. Thanks guys!

I've been going to Tire Pros since they were at the Glendora location. Now I drive to San Dimas to continue to get honest, fair priced service. The service advisors always take good care of me, keep me informed of maintenance and reasonable time to complete service. Bradley and Fred are top notch professionals and the service staff has never once had me come back for any recurring issues. I've gone to other shops in the past 10 years and have learned my lesson with price gauging and dishonest mechanics. Thanks to the fellas at Tire Pros, you guys make it easy to keep my Mercedes-Benz in top running form.

What an awesome place. We were welcome with a great smile and friendly attitude by the staff. Mr. Erik Soto took over at the counter and proceeded to have our tires installed. Every Tech at the place took the time to say Good Morning and welcome my wife and myself. They told me Jeep would be ready in an hour. Took them 55 minutes and Erik was again very thankful for our business. I highly recommend San Dimas Tires the staff’s polite attitude makes this place awesome. Very Service oriented. Thank You.