Jack's auto repair

I went to Jack's auto repair here recently with ground electrical issues ...After visiting 4 other mechanics in the area and receiving alarming estimates and failed diagnosis I was down on my luck...I brought my vehicle to Jack's Auto Repair and they were not only able to correctly diagnose the problem with my electrical work but had me rolling out the shop the very same day and at an affordable price...I met Paul the head in charge and he was by far the most honest mechanic I've ever met. Other mechanics were quoting me $1500-$3500 range while Jack Auto Repair ended up charging me $600 and performed the job correctly. If you are in the Venice area or Culver city it is worth giving these guys a try and letting them take care of your automotive needs. No frills or shills just honest mechanics doing their job and no bs. Thanks to Paul, Jack, and his team for making me a satisfied customer....I went to mechanics up and down Washington and sepulveda these guys are the best in the business...It truly is worrisome running across a dishonest mechanic and getting screwed over. Thanks Paul you're a good guy God bless you

I’ve driven over 4,000 miles since Paul fixed my van and it’s been so smooth! I was referred to Jack’s Auto when my camper van had a terrifying wobble. Paul was generous with his time & went out of his way to thoroughly diagnose the issue. They worked quickly to get me back on the road. The pricing was fair & I never felt like they were trying to oversell me. Nancy was so kind and easy to work with. This is an honest family that cares about their work & customers. Thank you!

DO NOT USE THIS SHOP! I have never posted a review about a business before, but after my recent experience, I felt the need to warn the public. I came in for a water pump replacement. I had driven the car for several months with the check engine light on, the car ran fine. I just decided it was time to get the light taken care of. Paul fixed it and several other items he said needed to be replaced. I paid $1,600 and drove away only to overheat the engine. After returning 4 times for the same problem, Paul told me that since I overheated the engine, I caused the head gasket to be blown and it would cost me $2,600 to have that repaired. I explained that the car ran fine without overheating before they touched it. He refused to fix the engine. I do believe them to be honest. However, they're just not very good at what they do. I have been a long-time customer and over the last few years, they would break something small during the repair process, for example, the left turn flashing dashboard indicator ( while they were working on the air conditioner). It really didn't bother me much since the car was 15 years old with 250,000 miles, I really didn't care much about the car's appearance. I would sue them, but I don't want to go through the process. In addition, the prices are not that much cheaper than the dealer's. I hope you find a good repair shop.

we had an old dodge caravan to sell and had failed the smog test, we were very lucky to happen on this place where the boss is super nice and understanding even though they are super busy! he helped us to check a lot of things to improve the situation before finally we had to do one repair (instead of possibly two and possibly expensive inspections to find out the root cause) which was reasonably priced and done quickly and we could get our retest without any issue and sold our car successfully (and on time too, two days before we left the country) - i wish all mechanics were like those at this garage! thank you!!

Jack is complacent. He does not stand by his word, or warranty. He put the wrong fluids in my car and caused damage. He said he fixed my engine, even though it "started rough." I paid him $3000 to fix my car to what he said it needed, it took him 6 weeks for what the dealership would have taken them 2 days. The car didn't drive a thousand miles more and now I have an anchor. My families livelihood has now been effected and Jack won't stand by his work unless I pay him $1500 more and the cost may go up. The car worked fine before taking it to him. The dealership reviewed his work and in their professional opinion they felt he may have damaged the engine and that his work was inadequate and harmful to proper functioning. Jack has 30 years of experience in being a swindler in my opinion, and plays the "nice guy" not an "honorable man" in my opinion.