This shop was recommended to me by a long time customer. I came in with several concerns about my vehicle as well maintenance work that was due. Mickey the advisor was super attentive and listened very carefully. They diagnosed my car very quickly and accurately. They provided a solution for each of my concerns. One of my concerns was intermittent and not currently happening while the car was in the shop. Based on my description of the concern it being a common problem with my make and model Mickey was up front indicating it is probably a brake light switch, but because the problem was not occurring for them that there was no guarantee and he let me make the decision. Most shops would have just recommended the repair and hope it worked. They found a couple of other concerns which I approved the work. The car drives like new. The alignment is perfect, the steering wheel is perfectly centered. They didn’t just condemn fluids based on look, they PH test them for water content as well. I feel like they the work they performed was top notch and I feel that the additional recommendations were valid and needed. It’s hard to find a good shop and this is definitely a good shop.
View on GoogleThe Auto Shop
Mechanic in Phoenix, AZ
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About This Shop
A trusted independent automotive service facility in Phoenix, NY, specializing in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:00 AM – 5:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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From start to finish. Called twice prior to bringing my car in. Great customer service then, during and after. Very transparent and most importantly, fixed exactly what my concern was. My mind is definitely more at ease now because of em. Definitely give them a call
View on GoogleI took my company van into this shop for a second opinion after the service department over at Bell Ford quoted me over $3,300 to replace the entire engine control harness due to rodent damage. Mickey and his guys were able to determine that there was significantly less damage than I was told by the dealer. They found that just a single engine injector pigtail was damaged, making the cost of repair significantly lower. They completed the repair within just a few hours and I paid less than $500 for parts and labor. The van runs perfectly now. Thank you for showing that some auto repair shops still operate with honesty. I will happily bring any of my vehicles here from now on.
View on GoogleI have been a long-time customer of The Auto Shop and I will continue to return. Mickey and his team perform thorough work at reasonable cost, keeping our vehicles running efficiently and smoothly.
View on GoogleI wanna say Mickey is an awesome guy. The other shop itself is excellent. They were able to help me so quickly and get my card on and give me to ride when I didn’t have the car yet cause my battery died. It was awesome that when I called he answered and I really will recommend the Auto shop to anyone even to my family as well.
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