State To State Transmissions

I can't say enough about Bill and his crew at State to state transmission,They were true professionals at there craft and were honest and knowledgeable about the work that they provide , I want to say 5 stars guys.Thank you for the work you did on my 67 Impala runs like a dream!

Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill’s "bulletproof" build hasn’t even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

It's a great shop. They do awesome work. I've had 2 of my vehicle transmissions rebuilt here in the last 11 months. Thanks Bill!

I took my car to State to State Transmissions and worked with Bill. Even though they weren’t able to fix my car this time, they were incredibly knowledgeable, honest, and upfront about what was going on. Bill clearly explained all my options and made sure I understood what was best for my situation. I truly appreciated their transparency and professionalism.

When I arrived I talked to Bill and in ten minutes I knew my car was in good hands. He had it for a couple of days, found the faulty part locally and replaced the drive gear selector sensor. It checked out perfect and solved the dash indicators. Bill also discussed with me other sensors that might cause trouble and the stepped up transmission maintenance I should perform. I was very happy with his service.