Solid work. Dropped the car off at 1pm and had it back next day at 2pm. He didn't get to the car until the next morning to diagnose due to having a busy schedule HOWEVER.. from diagnosis at 10am to a completed car at 2pm same day when you factor in when he got to it. Overall a 25 hour turn around from the time I dropped off the car. Had a bad radiator, bad hoses and a weak serpatnitne belt. Fixed everything. Even though my car is a rat, and I only take care of what needs taken care of oil and tires. This was an issue that definitely needed to be fixed. He didn't nickle and dime adding things up and he worked with me on the fact that the car had been in an accident previously (it's my wife and I's daily beater box and we picked it up from the previous owner cheap) he was able to get everything back together and we are well and satisfied. Great mechanic and a solid guy.
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Mechanic in Webster, TX
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About This Shop
Your go-to local mechanic shop in Webster, NY, offering professional care and expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Pops is a great mechanic. We had taken our car to the dealership which told us we needed $1,500 in repairs. No Thanks! I took it right over to Pops and Michael gave it a thorough look over. He checked all the fluids, put it up on the lift and inspected underneath, and all he could find was our front break pads were getting low. Saved us a small fortune. We would definitely come back.
View on GoogleMichael was super honest and upfront about everything and gave me the severity of each issue so that I can budget the repairs. He got my car in and out same day for the issue I got fixed. I Highly recommend Pop’s Automotive and I will definitely be back!
View on GoogleI came to the shop on two different occasions for my car having issues starting and it kept completely stopping on me. I informed him of my extended warranty which he didn’t use either time. First he told me my filter I got during my last oil change wasn’t the correct one. So he charged me about $140 for the diagnostic fee and oil change. Before leaving I asked him if still have the same issues would he charge another diagnostic fee. He said no. Less than 2 days later I was still wasn’t start up issues. He gave me a new diagnosis and wanted to change me $600 for throttle body issues. I went to pick up my car to go elsewhere he insisted I pay the diagnostic fee anyways. Oh and he never even called my warranty company. When I asked why he said he forgot. I was taken advantage of. $250 for an oil change and him not doing his job adequately. Before leaving he said I could still come back. Unbelievable. Fortunately I got my car fixed and used my extended warranty with no issues.
View on GooglePops Automotive is a place I trust to do a great job fixing my cars. He’s very up front about what does and does not need to be done.
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