Benson's Wheel Alignment & Service

Benson's was recommended by our good friend ( who is a master mechanic and ONLY allows Benson's to touch his vehicles if he doesn't have time)... we are new to the area having moved from another part of our great state of Texas and establishing our trusted vendors and locations as we have purchased our home here. We have found our mechanics! The entire experience... from initial phone call to ask what the estimate might be for our repairs, to me driving our repaired vehicle back home was outstanding. Dropped the vehicle off in the morning... had a conversation with a lady waiting on her repairs and she was absolutely on Team Benson's (our vehicle was pulled into the bay as I was awaiting the shuttle)...called me back with required repairs and estimate in a couple hours (and they were PACKED)... could have taken advantage and claimed more repairs but they were honest and only repaired what was necessary (Front brakes and rotors "look like new, won't need to change them")... back home early that afternoon. They are extremely communicative, and HONEST. We will not go anywhere else and have no reservations whatsoever recommending these hard working and wonderful professionals to anyone looking for assistance getting their vehicle(s) back on the road safely. The day was typically Texas hot, and armpit humid, and they were not slowing down... great work ethics from everyone there. Miguel, the shuttle driver was extremely friendly and a great conversationalist as well. Highly Recommend Aaron and his entire team!

Awesome. Professional. Great Shop to go to. It is hard for me to be impressed these days, so this deserves a review. I went in this week, for the first time, after a recommendation from a friend. The staff here is kind, friendly, fast, and most of all knowledgeable. I saw them interact with 5 different people over the 2 days and they are courteous and energetic to talk with customers. They diagnosed and fixed 2 issues that would have become 3 issues (water pump leak and coolant leak on belts, wheel Brake and rotors that were causing a vibrational wear in the star bushing in Toyota's). They diagnosed all issues and fixed everything in a day (I thought it would take 3). I highly recommend this shop.

1st time here great service, 1 thing I really liked about this place when I called to ask for a quote on a service I was told it was needed and how I knew it was need . Issac took the call and told me 1st we are gonna inspect the car and if is really needed we work on it. That’s exactly what made me feel very comfortable about this place . Since it was a pricy job they didn’t want get my money If it wasn’t need . On the top of that since I didn’t have ride back to pick up my car. They provided me with pick up ride to take me to their shop . Isn’t this awesome! I do appreciate so much your help taking care of my car today. Anyone who is need of a family business who really cares about what your car needs and not taking advantage of you . Come see them Issac and team are great . Once again Thank you . Best always Maria Esquivel

Son took his car in 3 separate times for the same issue. I can't prove they test drove the car, but I highly doubt it. Each time they said the fixed the issue. His car is still acting the same way. He needs it taken care of so he can start the process to the military. So that is on hold again to find a honest place to fix his car. So much for trusting your mechanic.

Another mechanic had tried telling me I needed my alternator replaced. So I went to Bensons for a second opinion and it was just a cracked hose. This place is trustworthy and genuine! Highly recommend to anyone.