Vicente's Tire Shop

This place is a Horrible Mess when it comes to auto repair work! I came in for a anti freeze leak and they told me it was the thermostat and housing I paid $600 and it was still leaking antifreeze the mechanic said he was 100% sure that was what it was. After the vehicle was still leaking I took it back only to be told it was the heater hose. I asked if a pressure test was ran after the 1st repair and they said yes! But my question is how would you not see the leak for the heater hose when the 1st repair was completed? My view is that it was a money grab and not to mention I’ve Never dealt with a mechanic shop that asks you to pay for your parts upfront! 7 times I went back and forth to the shop and I would Never Ever go here again!

ZERO Stars really should be an option. I NEVER leave a bad review anywhere but my experience with this shop was bad enough that I feel other people should know before spending their money here. When they make a mistake they take ZERO accountability, ultimately blaming YOU for their mistake. I went in for a tire replacement. I wasn't driving the vehicle that needed the replacement. I took off my wheel/tire and took it to them. Before taking it off I saw and knew my rim had ZERO damage. I even have PICTURES!!!! Then after he replaced my tire I took it to my stranded car and it was then that I noticed my rim was pretty scratched up. My car is a 2025 and these rims are NOT CHEAP so I had to go tell them what they did. I was as calm as a person can be that was wronged . They didn't want to accept that they damaged my rim when I gave them the evidence that my rim was NOT DAMAGED before them yet they still argued and argued with me to no end. DO NOT GO HERE. TERRIBLE SERVICE AND ACCOUNTABILITY. YOU HAVE BEEN WARNED.

This shop is a God sent. Quality Tires,Honest pricing. Please if u are looking for new or used tires ,please see this shop. We need this kind people around. The young lady who helped me today with my tires.Please fantastic in norwich of tires and also customer service.Thumbs up!

They Did Such a great job... I Tip them with Coffee, Chocolate and Many Donuts, They more than Deserve it. The Guys where right on point, Show me everything and More... I Had to tip them , simply because they Save Me Money 💰 😌 🤑 AND Where Honest. Plain and simple, Something that I Appreciate Is Honesty and I Am willing to pay for it Too. But this Place is about saving two, Keeping the tradition of helping your Neighbor, very warm place after all. Words Can't Express my Gratitude, Thank you, Guys. God ,Bless!!! They Never failed to Provide Great Service at A Affordable price 👍 👌 👏. I Had to bring them some Refreshments 😅😁😆,🍒🍉🍌🥭🍤🍤🍤🧋🧋🧋🧊🧊🧊🍽🍽🍽🥧🥧🥧🍾🍾🍾 Just to Say Thank you 😊 🙏 ☺!!!

Came in with a nail in my tire and needed it plugged. They never removed my tire and plugged it from the outside. The correct way to plug a tire is from the inside. No one spoke any English and I was charged 15$ for something most places do for free as a courtesy. Not to mention I had to physically help the mechanic hold my wheel steady so he could plug it, which during this he lowered the jack without warning almost catching my hand in between the wheel well and tire. I'm extremely disappointed considering how close this tire shop is to my home. Lesson learned will not be back for any work whatsoever.