My car started shaking and wouldn’t accelerate past 40, so I called to see if they had availability for an oil change and to check out my car. I didn’t catch the gentleman’s name at the front, but he could tell I was stressed about my car (even though I tried to play it cool). To make things worse, I accidentally spilled coffee all over their floor. LOL. However, he was so kind about everything. He asked if I was okay, reassured me that everything would be fine, not once but twice, and had such a genuine, comforting demeanor my entire visit and put me at ease. It’s been a long time since I’ve experienced customer service this good. It’s rare nowadays to meet someone who isn’t just saying the “right” things and doing what they’re supposed to do, but actually cares. Plus, my oil change ended up costing less than what I usually pay elsewhere. I’ll definitely be coming back!
View on GoogleLong Meadows Car Care
Mechanic in Richmond, TX
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About This Shop
Your go-to local mechanic shop in Richmond, NY, offering professional care and expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 7:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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Google Reviews
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Tony and Ross are truly incredible professionals and people. Most trustworthy, helpful, and expert mechanics I’ve ever work with. Consider me a lifetime customer for all the small things these folks do to earn my trust! Plus, if I want to do something on my own, they’ll actually TEACH me the inside tips to do it right! Anybody do that anymore?!
View on GoogleGreat place for oil changes and inspections. Been going here for years now and have never had any kind of problems. They're always very polite, friendly, and efficient. More easy going than the big name places and they never try to upset me on anything. Nothing bad to say at all.
View on GoogleI can’t say enough good things about them. I’ve taken multiple vehicles there and they’ve taken care of all of them in fast professional ways. But what stands out to me the most (and what will keep my business along with me recommending all my clients in the area) is the fact that I went asking an alignment question, and Tony explained why I don’t need that service based on his evaluation. Car places can easily take advantage of a female with no car knowledge, and charge me for a service I didn’t need. But he was completely honest and that spoke volumes about this place.
View on GoogleI love this place. I've taken my vehicles to this shop for almost 10 years now. Every since I moved to this area. The staff is very friendly and they do great work at a fare price.
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