My wife and I have used Frank’s for our cars several times because of their top-notch work and excellent customer service! We recently took both of our vehicles there in preparation for an out of state move and they did stellar work! Chris was fantastic - he was kind, knowledgeable, and very thorough every step of the way. He truly owned the process for both of our vehicles and he made the entire process so easy! Communication was excellent as always! Frank’s consistently makes it very easy to understand what repairs are needed, the urgency in which they are needed, and the price for parts and labor. They are timely, reasonable, and they have a very high standard for their work. We’ve had both body and mechanical work done with Frank’s on several occasions because we absolutely trust them with our vehicles. We can’t say enough good things about them and the work that they do. If you need a reliable and honest shop that does great work, don’t hesitate to bring your vehicles here. You will not be disappointed!
View on GoogleFrank's Automotive & Collision Center
Mechanic in New Braunfels, TX
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About This Shop
Your go-to local mechanic shop in New Braunfels, NY, offering professional care and expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 12:00 PM, 1:00 – 5:30 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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Extremely positive experience with Frank’s Automotive. I took my car in for an electrical issue that I have been trying to get fixed for over a year (even tried the car dealer). I worked with George and he was very responsive and they were able to troubleshoot and repair at a minimal cost. Will definitely be using them anytime I have an issue in the future.
View on GoogleWe are very pleased with the service we received! The price was reasonable and fair The customer service absolutely great! We plan to utilize franks in any future automotive needs. Signed- very pleased local customer
View on GoogleTook my vehicle in couple of months ago and Eric (estimator) is a decent guy but they wouldn’t help with damages that were found when I received the vehicle. They said the damages weren’t on that side so they couldn’t repair yet it was. Few inches away from all the fixtures. Doesn’t take much as you can tell by the pictures but I guess whatever looks good right ? SMH I used to work in this industry and why would you let a vehicle that’s not ready when you know any damage needs to be fixed! Thought this was a good place to take but from my experience I will never spend a second back there !
View on GoogleQuick, reliable and the results were showroom worthy! Zero flaws with their work and they communicated throughout the process to keep me informed. Before and a short time after photos attached. (After photo was taken after few weeks after getting it back and a few layers of dust added)
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