I removed the transmission from a project truck and took it to Mario for a rebuild. Before bringing it in, I called to discuss the project, and he took the time to explain the costs, timeline, and what to expect from the rebuild. Since the transmission is an older unit, it took a little extra time to source parts and complete the work. During the process, there was some miscommunication, mostly due to differences in terminology between a professional transmission builder and a knowledgeable hobbyist. When I installed the rebuilt transmission, I initially thought I hadn't received exactly what I had requested. After speaking with Mario and discussing my concerns, we were able to clear everything up. It turned out they had done exactly what I asked for, and after making a few modifications on my end, I got the results I was looking for. Mario was professional, friendly, and willing to take the time to address my concerns. My only criticism is that there was one inexpensive part—about a $20 item—that I believe should have been replaced during the rebuild, as it would have been much easier to do while the transmission was already apart. Fortunately, it was a minor issue. Overall, I'm very satisfied with the quality of the rebuild and the customer service I received. Highly recommended!
View on GoogleMario's Automotive
Mechanic in Houston, TX
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About This Shop
A trusted independent automotive service facility in Houston, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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I have taken my suv here several times and I must admit I feel very comfortable with the service and the pricing. This business gives you a friendly family vibe. I recommend to all, goods quality service!
View on GoogleSame day service, everyone there felt family friendly. Highly recommend everyone to come and get work done here. I will fasho be back for my next car problem
View on GoogleI had an excellent experience here! The service was quick, honest, and professional from start to finish. A huge shoutout to Mario—he went above and beyond to explain everything clearly and made sure I felt confident about the repairs. It’s rare to find someone so knowledgeable and genuinely helpful. If you're looking for a trustworthy shop, ask for Mario. Highly recommend this shop!
View on GoogleI had a great experience at Mario's Automotive. They quickly serviced my vehicle and explained everything clearly. The pricing was fair, and the customer service was great. If you're looking for a trustworthy and skilled mechanic, I highly recommend you give Mario's Automotive a try. I will definitely be back for any future maintenances my vehicle would need. It’s not every day you find a mechanic who truly cares about their customers, but that’s exactly what you get here.
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