JT Wildea month ago
★★★★★
Excellent rebuild for my suburban at Houston Automatic Transmission Service on 249 Houston. Professional, timely, knowlegeable, fair, worth the service in gold!
View on GoogleHouston Automatic Transmission Service
Mechanic in Houston, TX
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About This Shop
A trusted independent automotive service facility in Houston, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 8:00 AM – 6:00 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
Expertise & Specialties
General MaintenanceDiagnostics
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Julian Dean2 years ago
★★★★★
Absolutely appalled by the "warranty work" that borders on criminal negligence! I brought my truck in initially for a transfer case rebuild as fluid with metal shavings could be seen leaking from the case. They recommended a different drive shaft for my situation. 1,100 miles into my $3,500 rebuild the drive shaft blows off violently on the Beltway 8, shaking a fog light loose, and the drive shaft dented my muffler a couple times before letting itself free into the traffic behind me. The truck was towed back as it was within the 2,000 mile warranty period and I had my receipt. I mentioned the damage, was given a $50 check even though the damage was much more but as they were not fighting me on the warranty work, I bit my tongue. The warranty work was supposedly performed a couple weeks later and I picked up my vehicle and hit the road. Since losing a drive shaft on the freeway I have been a much more careful driver, and have not driven over 70-75mph or accelerating past 1/2 throttle. Now 8,000 miles later I began to get a vibration at 65-70mph so I decided to have my truck inspected at some other shops to try and get an answer and solution to my problem. Turns out when the drive shaft damage occurred, unbeknownst to me the transfer case housing was cracked into a couple pieces and their solution was JB WELD! Adhesive residue could be found around the fractured pieces. At best this would have left me stranded, at worse having heavy metal drive line components flying into the motorists behind me could injure or kill someone. I'm in complete shock this type of work was even attempted. The recklessness displayed by this repair attempt is unbelievable. While I typically refrain from harshly criticizing small businesses, the gravity of the situation demands attention. People need to be aware of the substandard practices employed by this establishment as it’s even beyond poor service, it’s a public safety hazard.
View on GoogleBilly Clifton7 months ago
★★★★★
Steve is very professional and friendly!!! They swapped the transmission in my Subaru Outback - I had a hicccup on my end with getting the transmission delivered but Steve worked with me. 100% recommend HATS to anyone looking for an honest and reasonable transmission shop!!!
View on GoogleAmanda Putman8 months ago
★★★★★
Steve and his crew rebuilt the transmission on our Suburban. They communicated well and completed the job within a reasonable timeframe. They have since honored the warranty. We have been very pleased with the service received, and would recommend them.
View on GoogleADRIAN ORTA5 months ago
★★★★★
Came here transmission diagnostic due to transmission not shifting and Steve suggested rebuilding it and man night and day difference came in with a 4L60. And left with performance 4L65 to match my 6.0L engine let just say wow recommended for all transmission work friends and family. Definitely read reviews before I came and now I’m leaving them with great review.
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Business HoursClosed Now
Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
SaturdayClosed
SundayClosed
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