When you visit this tire shop, be sure to ask them to check the tire first instead of assuming the issue. I had a nail in my tire and assumed I only needed a plug. However, unlike other tire shops, they didn't check the tire first. The employee struggled for over 10 minutes to remove the nail, and it took a coworker less than a minute to do it. After plugging the tire and putting it back on my car, the tire immediately went flat. The owner claimed the plug wasn't the issue and insisted that there must be something else wrong with the tire. They discovered a deep crack on the side of the tire, and although I paid for a plug, they refused to refund my money. First, they blamed me for asking for a plug, then they said the fee was for putting on my spare tire (which was already on the car before I arrived), and finally, they claimed it was a $10 fee to check the tire. No one has ever charged me before, and I was not told this in the beginning. Overall, it was a terrible experience, and I won't be returning. Good customer service and accountability should be important to businesses.
View on GoogleFrank Used Tires
Mechanic in Houston, TX
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About This Shop
A trusted independent automotive service facility in Houston, NY, specializing in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Equipped to handle everything from scheduled maintenance intervals to advanced computer diagnostics and mechanical troubleshooting. Open weekdays 9:00 AM – 6:30 PM. This listing is part of the WrenchConnect directory. Claim this profile to manage reviews, update hours, and receive direct customer inquiries.
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Google Reviews
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Super quick service for a good price. No overcharging, no nonsense, great experience all around. Needed a tire check-up after a flat and they patched it up in like 5 minutes.
View on GoogleABSOLUTELY AMAZING! Great customer service!! And greatttt TIRES!
View on GoogleQuick service and feasible prices. I was able to get a plug in my tire during lunch time and head back to work.
View on GoogleFrank's tires is an honest mom and pop business that is always reasonable and fair. They do what is best for the customer and I feel confident in the treatment I received both times I've needed them.
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Connect & Location
14241 S Main St, Houston, TX 77035, USA
Business HoursOpen Now
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