Elevated Auto & Collision

Professional service. Azim walked us around the vehicle during the estimate process; explaining the best repair options. The price came in very close to what we were estimating for these repairs. The vehicle looks better than showroom new. I highly recommend Azim and Elevated Auto & Collision for minor and major collision work.

Google deleted my review OR they asked to have my review DELETED as I wrote a review 6 months ago. I’m amazed at all of the glowing reviews which places me as the exception.. Pls see pics of their work & zoom in. Back in 11/24 my vehicle was parked in the parking lot by valet to which the very same valet driver while moving another customer’s vehicle, hit mine in the process.. Due to the “raving reviews” I opted to take my vehicle here for body work.. Big mistake. Can’t discredit their courtesy at first glance nor their congeniality.. However, when it came to picking up my vehicle & scanning it thoroughly this is where I uncovered deceit. First off, was never provided any updates or feedback leading up to me picking up my vehicle. Radio silence. I was the one reaching out inquiring about the status. If you as the reps of this establishment respond back to my post & lie & say you kept me posted throughout the duration, that’s a lie. I had to establish the contact. Upon picking up my vehicle in 1/25, forgot the guy’s name, however he’s the older gentlemen, he informed me my vehicle is outside & hands me over my keys. Thought that was mad odd so I said “hey, can you come out with me so we can view the work repaired together”. He obliged. Note, weather was dreary & wet the day of pick up. As I’m looking around to observe if there are any discrepancies, saw them & pointed them out to the gentleman. One of which was a black scrape mark embedded in the bumper area. So, I asked if this is a “new” bumper why is there a noticeable mark? He gave me a lame response, “well , it must of got there when the tech was placing the bumper on, he may have scratched it” ok, fine.. As a result, he did return my vehicle back to the tech to “touch up” that blemish. After the touch up, it was still noticeable plus a part of the bumper was not completely pushed in so they tried to manage but failed to push it in completely. Once I arrived home, the sun was now beaming to which allowed me to perform another scan of my vehicle. It was there I discovered other issues. In their defense, they did since I was under warranty , attempted to warranty their work by remediating the flaws including me pointing out glued up sides in the crevices of the bumper. To which Azim said, “oh, that’s just paint that bled over” . Any who, my vehicle was kept with them for about 2 weeks I believe. They did provide a loaner. When I picked up my vehicle, noticed papers where I store in the sun visor, rummaged through & placed on the passenger seat. The back seat area (I have leather seats) looked as if it was walked on as I saw muddy foot prints. Rude! Their aesthetic is grimy & unprofessional. Gaps still in the crevices of the bumper & fender plus the gaps between the bumper & headlight, all optics. Fast forward to Feb 25, I emailed them to showcase an image I took displaying ripples in the paint foundation. They ignored me so I sent a follow up email in March 25 (still was ignored) informing them of that rippled paint issue as well as a bumper that is not pushed in & keeps sticking out! I was furious! Couldn’t believe this happened to me especially since they’ve worked on luxury vehicles & had great results. The body shop that performed my post repairs, relayed when you lift the hood up, screws were missing, there was a huge gap between the hood & bumper. After removing the bumper, the bumper was all glued up! Said , it looked like it was glued together to the Azim person & he dismissed my remarks.

I had an amazing experience with this shop! They did an excellent job repairing my car, and it looks as good as new. They were honest, professional, and kept me updated throughout the process.

After a less than stellar experience at the dealership, I took my vehicle to Val at Elevated. He was helpful, kind, and respectful, and also had me in and out next day. Because of his work ethic and customer service, he has created a customer for life. It is so nice to know that are still great people in the neighborhood that I can send my friends to. Thanks again Val! You are a gem!

I cannot say enough about this shop! They made me feel right at home! They are very honest and trustworthy people. It’s really hard to find shops here that are honest or do good work and these guys go well above to get your vehicle back on the road! Their prices are the best around and you get good quality service!! Val and Azim are just the best!!! Very personable! They offer rides as well! Definitely coming back if I need work done!