Affordable Transmission & Auto Repair

As someone who knows nothing about cars, choosing an auto shop can be super intimidating. Alex made the entire experience so much easier. He took the time to explain everything in a way that made me feel comfortable and confident throughout the whole process. I truly felt like he had my back from the very beginning, and I could trust him and the entire team. His communication was excellent from start to finish, keeping me updated throughout the process and making sure I always knew what was going on. More than anything, I could tell he genuinely cared about my safety and getting me back on the road with a job done right. It's rare to find people who are both knowledgeable and genuinely kind, and I'm so grateful for the way I was treated. If you're looking for an honest, trustworthy shop that truly cares about its customers, I'd highly recommend Affordable Transmission & Auto Repair! Thank you again to the whole team!

PLEASE PLEASE PLEASE FOR YOUR OWN PEACE OF MIND DONT USE THIS COMPANY!!! I initially contacted A1 Transmission for a quote on completely rebuilding the transmission in my 2010 Ford Transit van. They quoted me $2,500 for the job but mentioned they wouldn't be able to take my van in for one to two weeks due to their workload. Given the urgency, I called around and found Affordable Transmission. I spoke with Alex at Affordable Transmission and informed him about the quote I received from A1 Transmission. Alex assured me that he could rebuild my transmission for $2,500, stating that they frequently handle such jobs and that he had extensive experience with Ford transmissions. Based on Alex’s assurances, I decided to take my van to Affordable Transmission. A few days later, my driver called Alex to confirm the authorization for the work, to which Alex responded that he would send the necessary paperwork. However, he never sent it. Several weeks later, we received an invoice from Alex via text message demanding $6,700. I was shocked by this amount, especially since we had agreed upon $2,500. Upon my return from a trip to Missouri, I contacted Alex to discuss the invoice. He claimed that the additional charges were due to storage fees and other related costs. He also stated that they had removed and disassembled the transmission, and that we could retrieve the van and transmission for $1,469, which supposedly included the storage fees. I believe this situation involves deceptive trade practices, as Alex initially agreed to a specific price and later demanded a significantly higher amount. Furthermore, Affordable Transmission has poor reviews on Google, suggesting a pattern of such behavior. I wish I had checked before taking my vehicle to this crooked company. This happened in mid 2024 and I still have not seen my vehicle. Alex also told me doing our phone conversation that he would go ahead and do the work for $4,880.00 or I could just pick up the vehicle with the transmission in a box and pay $1,469.00. Note: I never signed anything that gave him permission to disassemble the transmission. STAY CLEAR FROM THIS CROOKED OPERATION. ALEX: WHERE IS MY VAN???

WARNING: Avoid This Business - Retaliation, Extortion, and Defective Work Summary: Defective transmission repair that failed in 2 weeks, refused warranty service, then towed my car and demanded $985 cash ransom while explicitly admitting the charge was retaliation for my negative review. What Happened: 85-Day Nightmare: They kept my 2003 BMW 525i for 85 days (almost 3 months!) for transmission work. When I finally got it back, the repair failed within approximately 2 weeks. Warranty Refusal: Despite their written "2 Month or 2000 Mile" warranty clearly printed on the invoice (RO #684), they absolutely refused to repair the vehicle. They would only offer a "free inspection" - not actual repairs under warranty. Retaliation and Extortion: Instead of honoring their warranty, they: Towed my vehicle back to their shop without authorization Demanded $985 IN CASH to return it EXPLICITLY STATED the charge was partly for "lost business from my Google review" Refused to provide any clear breakdown of these charges Would not repair the vehicle, only release it for cash payment Suspicious Cash Demands: They accepted credit card payments for the initial $4,944 in charges Suddenly demanded the final $985 payment in CASH ONLY Didn't even have change in the drawer - I had to give them $1,000 cash This pattern suggests they're trying to avoid accountability and potentially evade taxes Why This Matters to You: They Retaliate Against Reviews: This business openly admitted to punishing me financially for exercising my right to post an honest review. If you have problems and speak up, expect retaliation. Defective Work: Work that fails in 2 weeks after an 85-day repair is unacceptable, especially from a transmission specialist. Won't Honor Warranties: Their written warranty is meaningless - they simply refuse to perform warranty work when their repairs fail. Extortionate Practices: Towing your car and demanding cash ransom instead of honoring warranties is not legitimate business practice. Cash-Only Red Flags: The sudden switch to cash-only payments, inability to make change, and invoice discrepancies raise serious questions about their business operations. Current Status: I have filed complaints with: Texas Attorney General Consumer Protection Division Credit card company (they sided with the mechanic unfortunately) The business will claim lien rights on a vehicle and threaten collection activities despite providing defective, unwarrantied work. My Advice: Find another shop - Houston has many reputable transmission specialists Document everything if you do use them Never pay cash - use credit cards for consumer protection Get warranties in writing (though they may not honor them anyway) Know your rights - mechanics can't retaliate against honest reviews What I've Learned: The most disturbing part isn't even the defective work - it's the explicit admission that they charged me extra to punish me for my review. This is retaliation against protected consumer speech and potentially illegal extortion. No business should: Keep your car for 85 days only to deliver defective work Refuse to honor written warranties Tow your car and hold it for ransom Demand cash to avoid accountability Openly retaliate against customers who speak up Update: I am cooperating with authorities investigating this business's practices. Other consumers who have experienced similar treatment should document their experiences and file complaints with the Texas Attorney General. Transaction Details: Service: Transmission repair with torque converter Date: April 25, 2025 (after 85-day possession) Invoice: RO #684 Total Cost: $5,824 + $985 cash ransom = $6,809 Warranty: Failed within ~2 weeks, refused by shop DO NOT RECOMMEND

We had our 1995 Cadillac picked up for repair and the guy Alex quoted us a price to rebuild transmission for 1500$ and we could even do financing with them. Needless to say that price changed and they replaced things that didn’t need it so that the price could go up 3 times the original quote. My advice to anyone do not let these people work on your car you may end up losing in the end!!! I will be reporting them to BBB. UPDATE!!!!WARNING!!!! The guy Alex is delusional we did receive our car back but we had to have it towed to our home after spending 3600$ for a supposedly rebuilt transmission. This guy Alex returned our vehicle with all kinds of scratches and dents that wasn’t there before andddd shoe prints on the roof of the car, who does this, it’s like he was pissed at us so he took it out on the car. This not a fabrication Mr Alex we trusted that you would do good work and we were the ones who was screwed in the end and for what. I pray that you don’t end up doing someone else this way and pray you don’t get a customer who will send you to your maker Sir. For anyone who reads this review and you are contemplating taking your vehicle to Affordable Transmission please please take heed to the other negative reviews and save yourself unnecessary STRESS!!

They came and picked up my Chevy Silverado z71 4x4 it's gone on 3 months and they told me to come get my truck it's still not working now the engine leaks oil i had 3 transmission with my truck and they asked me if I needed the 4x4 to work lmfao (of course I do!) They cut my transmission plug off the wiring harness that only had one speed sencor spliced into it at first ,now the harness is no good and they couldn't find a new 1 needless to say I paid them $4565.00 to tell me to come get it in worse condition then it was when they picked it up! My truck is still sitting at there place cuz it don't drive at all now and I have to pay to get it towed from there and they are keeping my money and they didn't even rebuild it replace my transmission. Not recommended worst one Iv found yet.! Oow and they want me to pay more now because of this post!