I have an older boat, this is a boat shop so me being a reasonable person I figured maybe they can fix my boat. Well I brought it in and was told "maybe I should buy a new boat" by Phyllis (front office). Hmm, why didn't I think of that? Long story even longer I paid over 200 bucks to be told they couldn't figure out what was wrong w my boat and was told by James to buy a new motor. Im in the wrong business. All I need to do is have a storefront, have customers come into my place, stand there and take a look at their broken equipment, tell them to buy new equipment and charge them hundreds of dollars. Don't waste your time coming here these people never called me back, and I mean never kept me up to date on what was going on. The front office is unprofessional and borders on rude and they don't fix anything and charge hundreds for it. I give credit where credit is due and I wish I had something nice to say about this place but I cant do that in good conscience. Given the response by " the owner" I rest my case. So when your car breaks down do you just run and buy another? Smh...very unprofessional as demonstrated by their response.
View on GoogleS & S Marine
Mechanic in Hondo, TX
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About This Shop
Providing reliable, high-quality auto repair services in Hondo, NY, this shop specializes in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 6:00 PM. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Google Reviews
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Unfortunately we took a motor in today and the woman up front was extremely rude. She seemed mad that we were even trying to give them business when we have other options in this area and we’re wanting to stay local to support small businesses. I understand everyone has a bad day occasionally but customer service is the key to keeping service. Too bad I can’t put 1/2 a star review.
View on GoogleS&S has helped us for years. Excellent work at a reasonable price and they never try to sell you stuff you don't need. They are fine, fine people and completely trustworthy
View on GoogleWell 1500 bucks. And the boat runs. Worst than ever has if. The carbs were cleaned it must've been with dirty solvent dont know how. U lifted the motor and didn't notice the tilt and trim hose busted and there some other thangs. That. Im not happy. With. It needs. To come bk. Asap thanks
View on GoogleDone a lot of business here. Always great service. Just had a new motor installed here and was cheaper then I expected. Great family owned and worked business.
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Connect & Location
1914 Avenue N, Hondo, TX 78861, USA
Business HoursOpen Now
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