I can't speak on the quality of work but I can say that during my first call with the owner about doing rust removal on the chassis of my suv I was told that I would just have to call and let them know when I was planning to stop by for an estimate so like any reasonable person for my second phone call I called a couple days in advance to see if I could just let them know a day and time that I would be available and see if it worked for their schedule, the woman I spoke with seemed put off and acted as if I was wasting her time and said that I would just have to call the day of and they would see if the owner was available or not, slightly inconvenient but not the end of the world, so on my third phone call the day of I spoke to the same woman and before I could even finish my sentence asking if the owner was available I was cut off with "NO, Bye" and hung up on. it seemed like the owner is stretched thin between two shops so I was already a little hesitant but this really solidified it for me. They might do great work but I will never find out because I will not be calling back after that interaction.
View on Google2 Fat Guys Automotive & Fleet Service
Mechanic in Helotes, TX
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About This Shop
Proudly serving drivers in Helotes, NY, this facility offers specialized expertise in general maintenance and diagnostics. Our team brings years of experience, modern diagnostic tools, and quality parts to every job. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Open weekdays 8:00 AM – 6:00 PM. Verified listing on the WrenchConnect network. Claim this business profile to manage your details, update services, and connect directly with local vehicle owners.
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I have to warn anyone interested in this place! Horrible customer service & shady employees. My car had been ransacked & my Rayban sunglasses were missing! Luckily, they were old & i don't use them anymore. Taking my change like I wouldn't notice says a lot about how likely it is to have your property stolen. Not worth calling to complain either because they will act like it is impossible & not be willing to address the issue! They shouldn't be able to stay in business if crimes are being committed.// That can't possibly be me because my car is never dirty & Noone called me!!
View on GoogleThese are my jeep and vehicle specialist! Respectful, honest, hospitable, and always professional! They take the time to educate breaking down any process. Their family in all since and I can always leave our vehicles with confidence!
View on GoogleThis shop is where it's at. Disclaimer: if you like quantity over quality, this is not your place. This shop has years of experience in fleet and Jeep maintenance and they stand by their work by taking their time. They over communicate issues regarding your vehicle with a detailed checklist that informs you what's critical or minor. The owners are amazing and super accommodating. My 2004 LJ has never ran so good. Made to Montana and back with zero mechanical issues!
View on GoogleBrought my Jeep for A LOT of work and they did a great job. The staff kept me updated as to the progress and price was reasonable for all the work. The job took a little longer than expected but it was because they were very thorough in their workmanship. Highly recommended!!!
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