Bear Creek Auto Center

I love Mustafa & Muhammed they’ve always been good to me!! Mustafa is direct but what old person isn’t?? He has a really good heart tho! Muhammed is his son & he’s a lot more patient… both are really great guys!! Been using them since they opened about 10-12 years! They’ve never mistreated me. In fact Mustafa educated me as a single woman on things to look for, listen for, & told me “unless you wanna keep giving me your money, you should take those 20 inch rims off.” “Unless you’re rich & wanna keep coming back for the same problem?”

I’m only giving this a 1 start because Google won’t let me post without a star! THIS PLACE NEEDS TO BE SHUT DOWN!! Looking at the reviews It doesn’t shock me this place is the biggest scam ever. I was referred by a family member I needed a rack and pinion installed. The owner and father Mufasa referred me too and confirmed the correct part for my 2023 Nissan rouge. I bought it which was 800.00 trusting him since my family members get their car fixed with him. He installed it and then called me to tell me my car was ready for pick up also keep in mind he tried charging me 800 for labor. I go to pick up my car and the entire car is locked mode and doesn’t start he informs me to have my dealership fix it so I get it towed for 200 that he declined to cover he informed me if I bring him the diagnostic form and if it is he’s fault he will take care of the charge SO I DID. The total damage he did to my car was $3,600.00 plus tax. Immediately he screams and yells and tries to throw a water bottle flask at my boyfriend when my boyfriend told him calmly to not scream at a women or any women. Moral of the story. The owner is a terrible person doesn’t keep his work and only wants money. He will fix your car it will return back to you if not broken or you will constantly have issues. DO NOT MAKE THE SAME MISTAKE THAT I DID. THIS IS A TERRIBLE BUSINESS AND TERRIBLE OWNER AND TERRIBLE PEOPLE. DO NOT GIVE THIS PLACE YOUR MONEY!!!

Horrible customer service the old man in the front never acknowledge u walking in. They are understaff had me buy a close to $300 part from Nissan for them to install and that not be the issue. Came back second time same thang older man n the front no acknowledgement to his customers. The mechanic was nice but had no clue how to do a smoke test or at least didnt do it he just took the same sensor and off and reset engine light. For it to come right back on a week later

I wasn't going to post a negative review, I was just going to let it go but now I'm mad. I went to have fog lights installed. I was quoted $80. The guy started to install them and about 20 later he told the owner the labor price is incorrect and wanted to charge me $160. I said no. They didn't put back the clips and screws they removed. I only noticed because I went somewhere else. Use at your own risk.

I went there because I had a flat and I was told it was fixed but it's still not fixed so I have to take it to the dealership.