A & R Automotive

I’ve brought two different cars here now for oil changes and both experiences were amazing. As a woman who honestly doesn’t know much about cars, I’m always a little nervous going into mechanic shops because I worry about being upsold or taken advantage of, but I never felt that way here at all. They were honest, straightforward, and made me feel comfortable asking questions without feeling judged. Cristian helped me both times and was seriously amazing — super kind, patient, informative, and just genuinely helpful throughout the whole process. You can tell they genuinely care about their customers and take pride in their work. Definitely recommend!

By far one of the best and honest mechanics. Very nice shop, one of the nicest actually. They have worked on all my cars and just worked on my 2018 Lexus and it was perfect. Upfront pricing without trying to keep on adding unnecessary repairs.

It was so refreshing to find an honest mechanic that was willing to help us. They did a fantastic job on our van they are polite and courteous and fast. Thank You so much to Rene and Chris and the rest of your amazing staff

I have been taking my car to A&R for over 15 years. They are good people in a family owned business. They will do you right. Nothing is better than a mechanic you can trust.

Update November 2023 Title: Exceptional Service and Classy Atmosphere at A&R Automotive Garland! I have been a loyal customer of A&R Automotive in Garland for over six years, and I can confidently say that the opening of their new location has taken their service to an entirely new level. The new facility is not only much roomier but also exudes a classy and sophisticated ambiance that sets the tone for a positive customer experience. ⭐ One of the standout features of the new location is the ample parking space available. Unlike the previous location, where parking could sometimes be a challenge, the expanded lot at the new facility ensures a stress-free arrival for customers. This attention to convenience is just one example of A&R Automotive's commitment to enhancing the overall customer experience. ✔ The increase in the number of service bays is another welcome improvement. With more bays, A&R Automotive can now accommodate a higher volume of intakes without compromising on the quality and efficiency of their work. This expansion is a testament to their dedication to meeting the growing needs of their clientele. What has kept me coming back to A&R Automotive for all these years is the trust I've developed in their service. The skilled technicians are not only proficient in their work but also take the time to explain the details of the repairs, ensuring that I am well-informed about the status of my vehicle. This transparency has consistently reinforced my confidence in their expertise. The new location of A&R Automotive in Garland is a game-changer. The added space, classy ambiance, and increased capacity showcase their commitment to providing an exceptional customer experience. After a decade of entrusting my vehicles to their care, I can confidently say that A&R Automotive continues to be the go-to choice for automotive service in Garland. Highly recommended! 👍👍 ================== All of my reviews have been to places I've gone to often. This was the first time I went to this place. I replaced my inner and outer tie-rods and struts so I needed a front-end alignment. I'm not a mechanic but I know my own stuff about cars. We had a good conversation and they were respective of me even though I told Sal I don't speak Spanish. Furthermore, the alignment only took 40 minutes even with their schedule. I got there just before closing and they got me in and out in 50 minutes. April 30 2017: I took a second car in to get the alignment after I changed the front shocks. I told Sal I just changed the shocks and he gave me the regular price which I like. I walked out of there having paid $64.35 for the front wheel alignment. That's compared to $80 at Firestone. I've always wondered what the difference is and always make me think why those big named guys charge more for the same service. All I can think of is "you're paying for the brand".