2020 Jeep Grand Cherokee Srt
Common Problems
Ranked from 41 federal NHTSA complaints. Every problem links to the complaint IDs behind it.
12 Common Problems
Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.
- 1
Electrical System Issues Leading to Screen Freezing and Restart
9complaintsHigh severityElectricalThe UConnect system frequently freezes, restarts, or malfunctions, affecting various vehicle functions including the backup camera and navigation.
- 2
Transmission Issues Leading to Rough Shifting and Delayed Acceleration
7complaintsHigh severityTransmissionTransmission malfunctions lead to rough shifting and delayed acceleration, posing a safety risk.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes - 3
Engine Misfire Due to Cylinder Failure
6complaintsHigh severityEngineMultiple cylinders fail, causing engine misfires and potential engine failure.
$200–$900est. ignition service (coils/plugs) · 1–4 hrs laborGet local quotes - 4
Steering System Failure Causing Loss of Control
4complaintsSafety riskSteeringPower steering system fails, causing loss of control and potential accidents.
- 5
Unintended Acceleration Due to Electrical Malfunction
4complaintsSafety riskElectricalVehicle experiences unintended acceleration due to electrical system malfunction, posing a safety risk.
- 6
Brake System Failure Leading to Vehicle Stalling
2complaintsHigh severityBrakesThe anti-lock brake system (ABS) control module repeatedly fails, causing the vehicle to stall and be unable to start.
$150–$1,000est. brake system diagnosis + repair · 1–4 hrs laborGet local quotes - 7
Engine Coolant Leak Causing Engine Failure
2complaintsHigh severityEngineCoolant leaks into the engine, causing engine failure and potential fire risk.
$4,000–$8,000est. engine replacement · 12–20 hrs laborGet local quotes - 8
Engine Power Loss at High Speed
2complaintsMedium severityEngineThe engine loses power and stalls at high speeds, often accompanied by warning lights.
$150–$1,200est. stalling / shutdown diagnosis + repair · 1–5 hrs laborGet local quotes - 9
Engine Valve Body Issues Leading to Inconsistent Shifting
2complaintsMedium severityEngineValve body issues result in inconsistent shifting and delayed acceleration, posing a safety risk.
$200–$2,500est. drivetrain diagnosis + repair · 1–8 hrs laborGet local quotes - 10
Sunroof Explosions
2complaintsHigh severityOtherThe sunroof spontaneously explodes, causing significant injury and property damage.
- 11
Sunroof Shattering Without External Impact
2complaintsHigh severityOtherThe sunroof spontaneously shatters without any external impact, posing a risk of injury from flying glass.
- 12
Transmission Failure Causing Abrupt Gear Changes
2complaintsHigh severityTransmissionThe transmission shifts abruptly from park to reverse or between gears, causing the vehicle to lunge or stall.
$2,500–$5,500est. transmission rebuild/replacement · 8–16 hrs laborGet local quotes
Other years & sources
Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative. Repair-cost figures are typical U.S. independent-shop ranges (parts + labor) for the class of repair shown — actual quotes vary by region, engine, and diagnosis; always confirm with a local shop.