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2017 Chrysler Pacifica Phev
Common Problems

Ranked from 50 federal NHTSA complaints. Every problem links to the complaint IDs behind it.

1
Safety
4
High severity
7
Medium
1 problem on this vehicle involve a crash, fire, or injury risk. If you are experiencing one, stop driving and have it inspected.

12 Common Problems

Ordered by how often owners reported each one to NHTSA. The bar shows how common a problem is relative to the most-reported on this vehicle. Expand any problem to see the federal complaint IDs.

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  1. 1

    Recall Repair Delay

    20complaints
    Medium severityOther

    The recall for the hybrid propulsion system has not been addressed in a timely manner, leaving the vehicle unusable.

  2. 2

    Check Engine Light Illumination

    19complaints
    Medium severityElectrical

    The check engine light illuminates, indicating a potential issue with the electrical system.

  3. 3

    Unusable in Garage

    13complaints
    Medium severityOther

    Due to the risk of fire, the vehicle cannot be parked in the garage or charged, rendering it unusable in certain conditions.

  4. 4

    Engine Stall During Operation

    10complaints
    High severityEngine

    The engine unexpectedly stalls during operation, leading to loss of power and difficulty restarting.

  5. 5

    Battery Fire Risk

    8complaints
    Safety riskFuel system

    The high-voltage battery has a risk of spontaneous combustion, leading to fires.

  6. 6

    Power Loss During Driving

    6complaints
    High severityElectrical

    The vehicle experiences sudden loss of power or acceleration, often accompanied by warning lights and loss of driver-assist features.

  7. 7

    Loss of Power Steering During Operation

    5complaints
    Medium severitySteering

    The power steering system fails, causing the steering wheel to become difficult to turn and operate.

  8. 8

    Battery Shutdown During High-Speed Driving

    4complaints
    High severityFuel system

    The vehicle's battery shuts down while driving at high speeds, resulting in loss of motive power and requiring the vehicle to be restarted.

  9. 9

    Hybrid Propulsion System Malfunction

    4complaints
    High severityOther

    The hybrid propulsion system fails, leading to loss of power and difficulty in operating the vehicle.

  10. 10

    Inoperative Forward Collision Avoidance System

    3complaints
    Medium severityElectrical

    The forward collision avoidance system malfunctions, reducing the vehicle's ability to prevent accidents.

  11. 11

    Software Update Issues

    3complaints
    Medium severityElectrical

    The vehicle's software update process is unreliable, causing the system to crash or perform updates without user consent.

  12. 12

    Unpredictable Brake Failure

    3complaints
    Medium severityBrakes

    The brakes fail unpredictably, sometimes causing the vehicle to lose control and increasing the risk of accidents.

Data source: U.S. National Highway Traffic Safety Administration (NHTSA) owner complaints and recalls. Problems are clustered and ranked from the complaint record; occurrence counts reflect corroborating complaints, not total incidence. Vehicle image is illustrative.

2017 Chrysler Pacifica Phev Problems: 12 Common Issues