3D Auto Body & Collision Centers - Wayne

I wish there were 10 Stars to rate this Company - that's how good they are! I found 3D accidentally; they are located next to the medical building where I see both a doctor and a physical therapist. Needing some body work on my vehicle, I stopped in after my PT one day. My intention was to make an appointment for a repair estimate; however, that day I had the good fortune to meet 3D's Rob Mestichelli, 3D Customer Service Rep who was manning the office. Rather than make me return another time for the estimate, he finished what he was doing, and proceeded to help me. Not only did he help with me the estimate, but also with navigating the claims process with my insurance company and securing a rental with Enterprise, located directly across the street. The very next day I had an appt. for my vehicle's repairs to begin - thanks in large part to Rob's courteousness, knowledge, customer service skills, and assistance above and beyond! He truly is a consummate professional. During the four days my car was in the shop I received daily updates on repair progress - either by phone or by text message. The day before the work was to be completed, I received an automated text informing me that the work was over 50% complete, and that it would be ready for pick up the next business day, as promised. The level of communication between 3D and its customers is exceptional. When I arrived to pick up my car the next afternoon, it was sitting in front of the shop - looking as good as the day I drove off the dealer's lot when I purchased the car two years prior. I could not have been more pleased with the attention to detail which Rob and his crew provided while my vehicle was at 3D. It was clear as day that they wanted to ensure that I would be a happy customer when the work was complete. I read a couple of the almost non-existent negative reviews here on Google, and I am truly baffled by the claims they make. It is no wonder that the 5 star reviews far, far, far outweigh the others. If you are looking for a reputable Collision Center whose reputation and work are beyond reproach, look no further than 3D; you won't be disappointed, Their work is outstanding. 3D Collision Centers in Wayne has a complete roster of dedicated, hard-working customer service reps and techs. Rob Mestichelli is a tremendous asset to this organization. His office colleague, Jeff Swarz, is also a very friendly and helpful representative of this extraordinary organization. Congratulations to all on a job very well done! They don't come any better than 3D!

My Car front bumper got hit while parked.state farm insurance policy holder..looked up reviews they were great.place not too fatlr from my house..They were nice at first smiling and friendly...but unfortunately they did horrible job..within a month the bumper clips fell. Did some more research of why it fell so fast.Turned out they use the cheapest parts and charge insurance companies astronomical numbers"..close to 3 grand in my case".went to talk to them twice untill Manager Pedro came to talk to me all charged up loudly saying i must have hit something calling me"my man".. i have filed an official complaint to my insurance company..Please read other negative reviews first before stepping foot in this place there are multiple excellent reputable body shops within couple miles radius.Thanks for taking time to read my review good luck in your search

This is the only body & collision shop I would ever use for my cars. Every member of their team is professional, knowledgeable and friendly. Not only is the quality of their work outstanding but they stand by their work. I highly recommend them for any/all of their services.

Fixed my car fast and was able to keep it under the car getting totaled. Keep in contact with me throughout the process as well. Friendly staff too. Thanks!

3D was very professional and attentive throughout the whole process and handled the insurance company as well. Body work was well done and customer service was superb.