This the first review I’ve ever felt the need to post, this quick-lane is terrible and slow. I’ve used quick-lanes in different counties and never had a problem yet this one always takes the longest or has some excuse as to why they can’t help you. You’re better off going somewhere else for service. The first time I took my truck here they left the cap off of the oil on the engine and it spilled everywhere. I told them and brought my truck back and they said pick it up tomorrow so I did just that. Except the truck wasn’t moved from where I parked it and the oil percentage still said the same as I left it even though I was told it was complete. Just to get an inspection you have to jump through hoops to get them to do it in a reasonable amount of time or they just forget to call you and tell you it’s done. Skip this quick lane, service advisors are trash there and same with the customer service.
View on GoogleQuick Lane at Springfield Ford
Mechanic in Springfield, PA
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About This Shop
Providing reliable, high-quality auto repair services in Springfield, NY, this shop specializes in general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. Whether you need routine preventative maintenance or major mechanical repairs, they have the tools and experience to get the job done right. Open weekdays 7:00 AM – 6:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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First ever "No BS" dealership. Ask for Bill Williams. I bought a vehicle back on 2022 and againg on 2025. I will keep coming here.
View on GoogleEvery person who I interacted with at my last visits, has been more than great! They are professional, respectful of your time and needs, and they always care for your interest. I always come back here for my van, which needs their help more than often due to overuse. Many thanks to Sal and especially Jeanna, who goes above and beyond every time, to accommodate their customers.
View on GoogleThere is nothing quick about it! I scheduled an appointment on line and arrived 1/2 hour before the appointment(11:30). Was told they had to see if they had the brakes I needed and would get back to me. (Arent brakes typically available in an auto shop???). An hour after that they came back to say the brakes were ordered and would be there soon. An hour after that they informed me they just arrived and would take another hour to put them on the car. As of this post, I'm still waiting and there have been no more updates. Must be due to the look of displeasure on my face!!!!!
View on GoogleVert helpful staff and they have ford brand fluids like motorcraft orange coolant, about $17 for a gallon, not only is it nearby but it's also cheaper than buying it online. They had me in and out real quick.
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