Safelite AutoGlass

I want to send a big thank you to a wonderful team that worked on my windshield. They were so courteous, nice respectful quick and went over and beyond their service expectations. David, Chris and John should be commended for a well run operations. I will always come back to this location because of the service they provided. Sincerely Denise T

Jake was amazing! They got me in and out earlier than my schedule appt time. Very quick, ver convenient and they are all very kind. Pricing was a bonus .

I took my car in for a windshield replacement. The technicians at Safelite were very attentive. They spent a lot of time troubleshooting a light that was on my dashboard to make sure that everything was calibrated the way it should be. After I explained that it was a reoccurring issue, they let me take the car and told me to bring it back if anything were to happen again and they would do more troubleshooting. Very communicative and helpful. Good experience.

Unfortunately I would not recommend doing business with this location. Did not have a good experience at all and wasted my time. Long review but worth reading because it’s the truth. Had a tiny chip in my windshield that they came out to fix at my house and the guy was super nice! He did inform me that it could possibly crack while trying to fix it. I totally understood and was prepared for that situation. It ended up cracking a couple days later which again I understood could happen and is NOT the reason for the bad rating. I set up another mobile appointment to get a replacement windshield. The guy installed the new windshield in my driveway. I found the glass to be defective after inspecting the job. The passenger side top had sharp edges. The rubber seal that goes around the windshield has a bunch of bumps in it. When looking closer it was caused by excess rubber sealant. There was rubber sealant pieces on the inside of my vehicle on the dash. The dash of my vehicle had scratches on both the driver side and passenger side corners. My driver side A pillar was sticking out and the dash cam wire was in the way of the airbag!! Needed to fix that which was more just annoying but could have been an issue for someone who doesn’t pay close attention to things. The last thing was that my driver side (new) wiper blade was not making full contact with the windshield. (Yes it’s possible the wiper blade was defective but I purchase the same high quality brand and have never had a problem). When I spoke to them about everything they told me they were going to replace the windshield under warranty but this time I need to bring it to their shop. They also informed me they were going to get the manager involved and look over everything. One more thing they were supposed to do from the beginning is talk about aftermarket or OEM replacement. I found out they installed an aftermarket windshield and when I asked about this, they told me my insurance would have to approve it or I have to pay for it. This would have been nice to know before hand so I could have spoke with my insurance. I set up an appointment, spent the time to drive out and drop my vehicle off the night before so they would have plenty of time the next day. I received a call the following day that my vehicle was ready. Was explained that they NEVER replaced my windshield because some special glass guy was able to "smooth" out the rough spot on the glass edge, they "buffed out" the scratches on the dash, and fixed the bumps in the seal. I asked about the wiper blade and was told they forgot and would check it out. When I came to pick up my vehicle the guy brought me outside to show me everything. The edge was not sharp and smoothed out but did not look new and straight, didn’t completely fix the bumps in the seal, was told there is no way they could have caused scratches to the inside of the dash but still “buffed” them out, I then showed them they were clearly visible still and pointed them out. They put new wiper blades on for free which solved the one problem (except they suck when wiping at high speeds and skip). I didn't feel like dealing with them ever again so i said thanks, got my keys and left! I was so irritated at that point it wasn’t even worth it. Fun side note I realized a few days ago is that my dash cam was put back on a little crooked so I’ll need to fix that and get new adhesive. Fun times, might be worth looking for alternatives, I know I wish I did.

Had a cracked windshield that required extra and complicated calibration. It could take up to 3 hours. These guys got me in and out of there in just over a hour. They had a good coffee machine, were friendly and professional. I highly recommend this place for great service.