Unprofessional and dishonest. Took my car in that I just bought to have diagnostic on it after owning it for 1 week. Told dealership about what was going wrong. They charged me $2,000 and said the car was safe to drive. Two days later the car continued to have the same issues. By the time I went back to dealership with the car, I was told the old owner had the car serviced there and that less then 6 months ago they relayed to previous owner that computer & electric system was corroded and not functioning and no replacement was available. I paid for work to be done to the car, then took them up on their recommendation to replace tires at $1100. Dealership continued to charge me for what they knew wouldn’t solve the issues I was having. The service department is dishonest and charged me for the diagnostic 2x. Then when asked about trade in value, especially after spending $3000, they offered me $409 more than the cost of the tires that experienced 3 days of use. What was extremely shocking was that the told me they never looked under the hood once. If they did, they would have seen the parts being unsecured with no bolts or washers. Unbelievably unprofessional that the basics were so overlooked by their technicians.
View on GoogleCiocca Hyundai of Quakertown Service & Repair Center
Mechanic in Quakertown, PA
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About This Shop
Your go-to local mechanic shop in Quakertown, NY, offering professional care and expertise in general maintenance and diagnostics. Dedicated to keeping your vehicle safe, reliable, and performing at its best on the road. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 7:30 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Horrible!!! They overcharge for everything compared to other repair shops. Their customer service is very middling, and god forbid you want to call their repair shop with a question. You'll call a million times, and they'll completely ignore you. I thought the convenience of a nice waiting room and weekend availability would be worth it. It is not. Go somewhere else to get your car serviced.
View on GoogleBrought my car in for a tire replacement and Stephen was kind enough to squeeze me in on a busy Saturday morning. He took the time to go over each step in the process, my warranties, and was overall very informative. I highly recommended going to Stephen and Ciocca Hyundai’s Service Team!!
View on GoogleBought car totally not happy with financial end feel that I hot screwed. Have to try and get better rate on my own. Sales person Phil outstanding.
View on GoogleLiars and scam artists! I went in to get a diagnosis on a noise I was hearing while driving. They charged me a flat $90 fee to diagnose a CV joint replacement. That quote was $1100, which I declined. I took it to another shop where they only would charge me $380 for the same work. Turns out, the axle WAS COMPLETELY FINE!!! They straight up lied to me about a "torn boot" that was completely in tact, and I have pictures to prove it. I wasted time and money. Don't follow my mistake, and if you do go here, ask more questions and have them send evidence. 0 Stars.
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