I feel compelled to share my experience with this garage, as my perspective has shifted from positive to cautious. Hopefully, this helps others make a more informed decision. In the past, I’ve had great experiences here. However, during my most recent visit, an unexpected $200 charge was added to my invoice. While servicing my car, they called to recommend a brake and rotor replacement and provided a final quote. After comparing it to the original estimate, I approved the work. When I arrived to pick up my car and pay the bill, I was surprised to see an additional $200 tacked on. Had I been informed of this during the call, I would have declined the service and replaced the brakes myself. To their credit, they did offer a free oil change in the future as a gesture of goodwill. While I appreciate the offer, I can perform oil changes myself and find little value in it. To be clear, I’m not questioning the quality of their work—I still believe they do a good job. However, the unexpected upcharge after the work was completed has shaken my trust. This kind of practice is disappointing and makes me hesitant to return.
View on GoogleCreekside Automotive LLC
Mechanic in Hummelstown, PA
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About This Shop
Proudly serving drivers in Hummelstown, NY, this facility offers specialized expertise in general maintenance and diagnostics. Committed to providing transparent pricing, professional service, and dependable diagnostics. Providing comprehensive care, from basic oil changes and brake work to complex system diagnostics and component replacement. Verified public profile on WrenchConnect. Claim this shop today to update business hours, showcase certifications, and start accepting direct booking requests.
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Incredibly honest shop, I was told by the dealership that my car needed front pads and rotors because they were measuring at 4/32. They wanted to charge me a whopping $900 for the service. I got a referral to Creekside from my neighbor and their price was significantly better and they were very friendly. What makes the situation even better was when they looked at the car, they told me that my brakes were actually at 12/32 and I do not need any type of brake repair. I offered to pay them for their time and they wouldn't even take my money. Wonderful shop, highly recommend
View on GoogleI’ve been using them for a number of years and they have always treated me honestly and fair. Recently, I had my state inspection and oil changed. Due to a prior mix up in communication on my last service, they actually did my my oil change at no charge! Who does that?? These folks at Creekside Automotive are the best!
View on GoogleThis is the only garage I trust to take my vehicles to. I can't tell you how many times they've been up front and honest with me when other garages would have ripped me off. A quick example; My daughters jeep would barely run, no power. I thought it was a fuel filter or fuel pump and contemplated replacing them myself. I had it towed to Creekside instead to diagnose the issue. Turns out it was just a very dirty throttle body. They cleaned it really well and hardly charged me anything to do the work. Most garages would have "replaced" the filter, pump, and over charged on labor. These guys are the best!.
View on GooglePicked up a nail in my tire, they took my van in immediately and plugged the tire for me. I was literally back on the road in under 40 minutes from my initial call. We have had our CRV inspected and repaired here also and again the service was top notch and pricing was more than fair!
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