This is the worst business I have ever dealt with. I took my truck in for an internal engine issue and all they wanted to do was blame brand new aftermarket parts that had nothing to do with the issue. They claimed to have fixed it but I got 1.5 blocks away before the engine light came back on. I took it back and now they are holding it hostage and will not give me an update! When I call and give my name I get placed on hold and then transferred to a voicemail. DO NOT GO HERE FOR ANYTHING!!!
View on GoogleButler County Ford Service
Mechanic in Butler, PA
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About This Shop
A premier independent auto garage in Butler, NY, dedicated to servicing general maintenance and diagnostics. Delivering high-quality workmanship, dependable diagnostics, and honest service is our standard. They handle everything from routine oil changes and brake service to advanced electrical diagnostics and engine repairs. Open weekdays 8:00 AM – 5:00 PM. Verified local business listing on WrenchConnect. Claim this page to take control of your profile, respond to reviews, and manage service requests.
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Google Reviews
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Purchased used car that had a promissory note to repair check engine light and turn signal malfunction. After 2 trips to the shop, turn signal fixed and fuel sensor replaced however issue with check engine light and fuel amount dropping, continued. Called twice a week for a month, to service. First told they were hacked so could not schedule service, then stopped getting answers or voicemails returned entirely. Eventually spoke to sales manager who said he'd have someone follow up, nobody has, it's been 3 additional weeks. Extremely disappointed.
View on GoogleSlightly incompetent, deceitful, or condescending: you decided. Here's a list of my interactions with them so far: 1. Told me there was no observable oil leak when it pissing oil. Made them keep it overnight and check again and they found it magically 2. Told me a wheel bearing went out at 60k miles. When I asked why I was told "iunno, Pennsylvania roads" as if we don't drive on the same roads. They also wanted to charge me 800 dollars 3. Made an appointment to drop off for a recall. Took 3 phone calls just to make the appointment only to be told the day of "theres no record of that being made" I believe you'd get better customer service buying a car from a methhead the next block over
View on GoogleTook 16 Explorer in for 3 safety recalls, broken door lock, inoperative active cooling louvers, and state inspection. Dropped off Monday, they diagnosed louver, and lock issues, called me ask how I wanted to proceed. They ordered parts, called my third party warranty company and they covered the 2 items, finished inspection and recalls, picked up on thursday. Very professional and kept me in the loop.
View on GoogleTruck showed a message that it needed an oil change and we were due to leave on a trip towing a trailer. They were able to schedule the service the next morning. Ease of mind for the trip.
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Connect & Location
400 S Main St, Butler, PA 16001, USA
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